Menu

2015 was a busy year for the European Consumer Centre (ECC) Ireland. The press releases issued for the year covered a number of topics including scams, online dating websites, free trials, safer internet day, and Black Friday/Cyber Monday.

Beware of electronic goods scams in the Canary Islands

January 8, 2015 – ECC Ireland issued a press release advising holidaymakers to watch out for unscrupulous traders in the Canary Islands. The centre saw a 75 per cent increase in these type of complaints in 2014, with some consumers targeted with aggressive selling techniques and others misled into paying inflated prices for products.

Be cautious when signing up to free trials

January 19, 2015 – ECC Ireland issued a press release warning consumers to be cautious when signing up to free trials. The centre saw an increase of 89 per cent in the number of free trial complaints received in 2014, with some consumers charged up to €1,200 by disreputable traders.

Safer Internet Day – An InSafe initiative promoting responsible use of the internet and smartphones

February 10, 2015 – ECC Ireland issued a press release to mark Safer Internet Day. This is an initiative by InSafe, a European network of national awareness centres seeking to promote safer and more responsible use on the internet and smartphones.

Don’t let finding love trap you into an automatic dating website renewal

February 12, 2015 – With Valentine’s Day just a few days away, ECC Ireland issued a press release advising those finding love to be mindful of automatic renewals practises on dating websites. The centre saw a slight increase in the number of complaints relating to the renewal of memberships for dating websites.

Advisory on warranties and statutory rights for consumers in Ireland

March 19, 2015 – ECC Ireland issued an advisory on warranties and statutory rights for consumers in Ireland. A new report from the European Consumer Centres Network (ECC-Net) found that these terms can often be confused, leaving consumers unsure as to their rights in a given situation.

ECC Ireland and the Law Society hosts joint seminar on Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR)

October 29, 2015 – The European Consumer Centre (ECC) Ireland and the Law Society of Ireland hosted a joint seminar on Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR). The event, which was held at the Law Society buildings in Blackhall Place, was opened by Isolde Goggin, Chairperson of the Competition and Consumer Protection Commission. Read our press release on the ADR and ODR information event to find out more.