About Us

The European Consumer Centre Network offers consumers across Europe advice on their rights when shopping in another European state. The ECC Network also offers a dispute resolution service. If necessary, ECC Ireland can liaise directly with a trader via its sister centre in the country of purchase. Please note that ECC Ireland does not deal with queries from Irish consumers about Irish traders. Consumers with queries of this nature should contact the National Consumer Agency.

• Ann Neville, Manager
• Juan Bueso, Legal Adviser
• Lynssey Delaney, Adviser
• Anna Heryan, Adviser
• Caroline Curneen, Adviser and Marketing and PR Manager
• Susan Dowling, Dispute Resolution Adviser
• Emma Byrne, Services Directive Manager and Administrator