Disclaimer & Copyright

This website should not be used as a substitute for the law. The information in this website is for general guidance on your rights and responsibilities as a consumer and is not to be construed as legal advice. ECC Ireland uses all reasonable efforts in preparing and providing quality information for guidance purposes but does not guarantee the completeness, adequacy or currency of the information contained in or linked to this website. ECC Ireland accepts therefore no liability or responsibility whatsoever for matters arising from any errors or omissions with regard to the information on this website. Please note that it is ECC Ireland’s policy to update the information within a reasonable period of time.



Information contained on this website is the copyright of ECC Ireland unless otherwise stated. ECC Ireland authorises the reproduction, publication, copy, broadcast and / or translation of the information for licit purposes, provided that the source is acknowledged and the copyright of ECC Ireland indicated. The information must not be used in a misleading way or primarily for commercial purposes. ECC Ireland is not liable for the re-use of information.

There may be links to external webpages on this site. ECC Ireland does not own, control or monitor such sites and is not responsible for the availability or content of such sites. Links to such sites are provided solely as a convenience to the user and do not constitute any endorsement, sponsorship or affiliation by ECC Ireland of such sites.

The owner of this website is the European Consumer Centre (Ireland), a company limited by guarantee incorporated in Ireland (No. 367035), registered charity No. 20048617 – CHY14708, located at MACRO Centre, 1 Green Street, Dublin 7 (ECC Ireland). As part of the European Consumer Centres Network (ECC-Net), ECC Ireland is co-funded by the Competition and Consumer Protection Commission and the European Commission’s Directorate-General for Justice and Consumers.

Today’s Consumer News

The purpose of the Today’s Consumer News section is to give the visitor links to other websites which provide consumer-related information. ECC Ireland uses its best efforts to enhance consumer awareness and invites all distributors of consumer news across media in Ireland to facilitate the link to the relevant webpage.

ECC Ireland may remove the links on this section at any time since the information is updated regularly and ECC Ireland cannot currently provide for an archive of external resources.

Any opinions, statements or other information expressed or made available on external webpages do not necessarily reflect those of ECC Ireland since ECC Ireland is not responsible for content on external webpages.

ECC Ireland neither pays nor gets paid for the inclusion of links to external webpages.

If you wish to contribute or find out more about our Today’s Consumer News section, please email us at

Cookie Policy

Like most websites, we use some cookies.

Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in – or to help us work out how many visitors we get on the site over a given period of time. These cookies contain information about the use of your computer but they don’t include personal information about you .

What cookies we use

  • Session Cookies: As you travel around our site, there are times when we need to remember technical information about you as you go from page to page. We use this technical information in many ways to enhance your user experience. This cookie contains no personally identifiable information and only stays in place until you end your session (usually when you leave our site).
  • We use web analytics services to recognise your browser or device and, for example, to identify whether you have visited specific services we offer previously.  This information is anonymous and only used for statistical purposes. It allows us to track information, such as how many individual users we have and how often they visit our website.
  • Persistent or Login Session Cookie: When you log into a restricted area, we may set a cookie on your PC to remember your login details. This can be used for your convenience so that on subsequent visits, you are not required to provide the entire login information again. This cookie will remain on your computer indefinitely, even after you leave our site.

Controlling your cookies

We do not use cookies to collect personally identifiable information about you although, we may combine information from your registration with the data we get from the web analytics services we use and their cookies to analyse how you and other people use our Online Services.

Managing cookies in your browser

Most current browsers allow you to:

  • Block third party cookies
  • Block cookies from particular sites
  • See what cookies you’ve got and delete them on an individual basis
  • Block all cookies from being set
  • Delete all cookies when you close your browser

You should be aware that you will lose any preferences if you delete cookies, which includes where you have opted out from cookies (as this requires an opt-out cookie to be set). In addition, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our online services for these reasons.

Find out more about how to manage your cookies at the links below:

Google Chrome


Internet Explorer



Safari iOS



Windows Phone


Managing analytics cookies

Along with log files, we use Google Analytics to analyse what people view on our website. Google Analytics isn’t personal information – it doesn’t know who you are.

For more information, see Google Analytics’ privacy policy. You can opt out of Google Analytics completely by using the Google Analytics Opt-out Browser Add-on.

You should be also able to use your browser in “private” or “incognito” mode, to look like a brand new user every time you browse the web.


Third-party service cookies

Social sharing, video and other services we offer are run by other companies. If you are already logged in to these companies services when you visit our site they may place cookies on your computer.

Below is a list of places where you can find out more about specific services that we may use and their use of cookies: