News
04 March 2010
The 2010 European Consumer Summit takes place on the 18th and 19th March 2010. This year's summit will focus on services for consumers and in particular on access, fairness and choice. The summit aims to bring together consumers, consumer advocates, business, and policy makers to examine this area and work towards developing new strategies for the future.
12 February 2010
February is international scams awareness month and this month we focus on scams, and how to identify and avoid them. Our consumer query of the month concerns pricing mistakes in online sales.
02 February 2010
John Dalli, currently the Maltese Minister for Social Policy will become Commissioner for Health and Consumer Policy, pending approval by the European Parliament.
02 February 2010
The European Commission has announced that it has resolved its long running competition case with Microsoft, accepting Microsoft's commitments to give users web browser choice.
20 January 2010
Many people are returning unwanted Christmas presents or items bought in the sales this month, but what happens if the product was bought in another European country? And what about gifts bought online, can they be returned? This month’s ebulletin outlines your rights in relation to returns.
Our consumer query of the month concerns booking flights through booking agents.
13 January 2010
The European Commission is running a poster competition to celebrate Europe Day on the 9th May 2010. The winning poster will be published in the EU’s 23 official languages and exhibited across the European Union in May 2010.
