28 November 2011
With today set to be the busiest online shopping day of the year according to retail experts, ECC Ireland is warning shoppers to avoid websites selling counterfeit products.
28 October 2011
Today the European Consumer Centres Network (ECC-Net) launches its “Air Passengers Rights Report 2011 – in the aftermath of the Volcanic Ash Crisis”. The report analyses air travel related complaints submitted to the ECC-Net in 2010 and examines whether passengers’ rights are being complied with by the airlines.
27 October 2011
European Consumer Centre aims to raise awareness during Safe Online Shopping Month
21 October 2011
A survey published by the European Commission today shows that the financial services markets are amongst the most challenging for European consumers.
04 October 2011
The “Online Cross-Border Mystery Shopping – State of the e-Union” report published by the European Consumer Centres Network (ECC-Net) today, reveals that, in general, consumers can be confident when shopping online across borders but it also shows that some obstacles remain.
19 September 2011
The European Consumer Centre Ireland is delighted to be attending this year’s National Ploughing Championships taking place the 20th – 22nd September in Athy, Co. Kildare.
02 August 2011
ECC Ireland’s Annual Report reveals that refunds to the value of €105,848.58 were secured for consumers in 2010.
Sharp increase in the number of air passenger rights complaints.
07 July 2011
Research carried out by the European Consumer Centre (ECC) in Ireland this week shows that less than 10% of people recently surveyed are fully aware of their rights if a flight is cancelled or delayed or if luggage is mislaid or delayed. This is despite the large scale volcanic ash crisis which caused severe cancellations and delays in April 2010.
12 May 2011
According to the annual report of RAPEX, the EU rapid alert system for dangerous consumer products, which was published today, a total of 2244 notifications on dangerous products were received in 2010, a 13% increase on 2009. The number of notifications has been rising steadily each year and has increased by over 379% since the RAPEX system was introduced in 2004.
15 April 2011
A European study published this week found that 64% of Irish consumers reported that they feel confident, protected and knowledgeable as consumers, well above the EU average of 44%. However when tested on their rights and skills, Irish consumers’ performance lagged behind that of many of their European counterparts.
15 March 2011
Today's conference, held to mark European Consumer Day focused on the rights of older consumers (aged 50 plus).
11 March 2011
According to the Spring Consumer Scoreboard published by the European Commission today, Ireland comes second only to the United Kingdom in terms of having the best consumer conditions in Europe.
14 February 2011
Most of us will admit to having had our heart broken from time to time but how would you feel if you found out that your new boyfriend or girlfriend was only interested in your money, or worse still, that you have been having a relationship with a non-existent person, created by foreign criminals to extort money from the unwary? If this is you, then you have been the victim of romance fraud, a new and emerging form of scam, which takes advantage of the anonymity of online dating to target the vulnerable.
07 February 2011
Too good to be true....
26 January 2011
Press Release from the European Commission
24 November 2010
ECC Ireland has launched a new radio campaign helping consumers to shop safe online this Christmas by following a few simple tips.
17 November 2010
ECC Ireland today welcomes the implementation in Ireland of the Directive on Services in the Internal Market ("Services Directive") which aims to makes it easier for businesses and consumers to purchase services in the European single market.
22 October 2010
A survey published by the European Commission today shows that investments, pensions, property services, and internet access are among the most challenging markets for European consumers.
12 October 2010
The European Commission today launched “The European Consumer Centres’ Network Fifth Anniversary Report 2005-2009”. The report celebrates the achievements of ECC-NET over the last five years and highlights the key problems cross-border shoppers face.
11 October 2010
ECC Report on e-Commerce finds that Delivery Problems remain Number One Complaint Area.
28 July 2010
ECC Ireland’s Annual Report 2009 reveals that over €86,000 in refunds and compensation was secured by ECC Ireland for consumers, with a success rate of 74% for cases handled by the ECC.
26 July 2010
This is a press release from the European Commission
30 June 2010
European Consumer Centre Ireland launches a Summer Survival Kit
20 April 2010
As flights across the EU continue to be grounded due to the volcanic eruption in Iceland, ECC Ireland reminds consumers that even in these exceptional circumstances their air passenger rights continue to apply.
23 March 2010
ECC Ireland welcomes the awareness created by the findings of an EU study, released today, on the safety of children’s clothing. The study, which was carried out by 11 European countries, including Ireland, focused on children’s clothes with cords and drawstrings and found that over one in ten items tested were in breach of EU safety standards and represented a serious risk to the children who wear them, sometimes with fatal results. Clothing with cords or drawstrings can become entangled in bicycles, doors, car doors or playground equipment leading to severe injury or death. The National Consumer Agency took part in this joint action, visiting shops to carry out inspections and removing non-complaint items from sale.
11 March 2010
The European Consumer Centre Ireland celebrates consumer day with the message that ‘ information is key’ and warns consumers of a major car scam involving second hand cars in the UK that has come to our attention.
21 December 2009
Leaflet contains money-saving tips
15 December 2009
Site contains daily consumer news from major Irish newspapers and scam warnings
04 November 2009
ECC Ireland welcomes the publication of the report by the Norwegian Consumer Ombudsman into the taxes, fees and charges imposed by European airlines
01 September 2009
ECC Ireland warns consumers about cold call holiday scams
19 July 2009
Ireland improves its position in affordability index in Europe-wide survey
13 July 2009
New European Court of Justice ruling allows consumers to claim for compensation for flight cancellation both in the place of departure and arrival of the flight, as well as the country where the airline is registered
01 July 2009
Consumers more aware of their rights when things go wrong
22 April 2009
Reduced roaming charges benefit consumers
12 March 2009
Passengers are not aware of the protection they show when flying thanks to EU legislation
02 January 2009
European Small Claims Procedure offers easy access to redress for consumers
