Your Rights

The goal of European Consumer Policy is to demonstrate to all EU citizens that they can shop from anywhere in the EU, from corner-shop to website, confident they are equally effectively protected, whether from dangerous products or rogue traders. This benefits not just consumers but also retailers, and especially small and medium enterprises, as they can sell anywhere on the basis of a single, simple set of rules.

This website provides you with basic information on your consumer rights. For further information click here or contact us.