Alternative Dispute Resolution: Reports

	The Implication of the Proposed ADR Directive for the Resolution of Consumer Disputes in Ireland ECC_ADR_Research_Project_2012.pdf
	Small Claims Arbitration Scheme for Business to Business Cross-Border Disputes B2B ADR Pilot Project 2010 SCAS_EEN_ECC_Ireland_B2B_pilot_report.pdf
	Euopean Parliment - Cross-border Alternative Dispute Resolution Report 2011 European_Parliment_-_Cross-border_ADR_report.pdf
	Cross-border Dispute Resolution Mechanisms in Europe - Practical Reflections on the need and availablity The report analyses 11,500 consumer complaints received during 2007 and 2008. Almost half of the complaints dealt with were resolved with assistance of ECC Net highlighting the importance of the Network for the continued success of the internal market, but also showing that there is a lack access to redress for consumer complaints within the EU. ADR-report-final.pdf
	ECC Ireland ADR Report May 2008 An analysis of complaints, best practice and future recommendations ECC_Ireland_ADR_Report_May08.pdf
	The Internet Ombudsman & ECC pilot project 2008 Report_on_the_TIO_Pilot_project_2008.pdf
	ADR Development in Ireland 2004 Author: Susan Reilly Clearing House Co-ordinator European Consumer Centre adr_development_in_ireland.pdf
	Realities of the European Online Marketplace A cross-border e-commerce project by the European Consumer Centres Network, 2003 eec_e-commerce_report.pdf