With Debs season in full swing, increasing numbers of debutantes will be turning to the internet in search of that perfect dress. Online shopping can offer better choice and value, but how can we be sure that the websites we shop on are safe? Septemberís eBulletin discusses how to shop safely online and warns about fashion websites which make false claims that they are based within the EU. Our Consumer Query of the Month looks at problems associated with unwittingly shopping on non-EU based websites, while our Success Story deals with a consumer who experienced problems while booking a flight online. Septemberís Consumer Survey is available on our website at www.eccireland.ie and this month asks whether you have ever bought counterfeit goods online.
|Release of Spring European Consumer Scoreboard|
Ireland slips to fifth place in EU study of consumer conditions with Irish traders performing badly when tested on consumer rights
|Fines in Italy for purchase of counterfeit items|
ECC Ireland has been made aware of fines in Italy for the purchase of fake designer clothes. Our colleagues at ECC Italy have indicated that a significant number of Italian consumers have in recent weeks fallen victim to cut-price offers for counterfeit items on the internet. Under Italian law, the purchase of counterfeit products is prohibited, meaning that these consumers have been fined for buying the items. Irish consumers are encouraged to be vigilant and to carefully construe any website, street vendor, or retail outlet offering purportedly designer clothes at significantly lower prices.
|Win Ä100 voucher in our Pigsback competition!||November eBulletin|
Christmas is fast approaching and more and more of us are turning to the internet in search of better choice and value, but how can we be sure that the websites we shop on are safe? Novemberís eBulletin discusses how to shop safely online and provides some useful pointers to help avoid nasty festive surprises! Our Consumer Query of the Month discusses difficulties experienced in getting a warranty honoured, while our Success Story deals with a consumer who was charged for damage to a rental car. Novemberís Consumer Survey is available on our website at www.eccireland.ie and this month asks whether you have ever bought counterfeit goods online.
|ECC Ireland Launches New Shopping Online Leaflet||ECC Ireland is travelling to Europe Direct centres nationwide to talk about Safe Online Shopping!|
Research carried out by the European Commission shows that online shopping is growing in Ireland at the fourth highest rate in the E.U. With consumers of all ages and backgrounds now looking to the internet as a means of spending their disposable income, it important that we all know how to shop safely online.
|New Consumer Rights Directive approved by Council of Ministers|
The new EU Consumer Rights Directive has been formally adopted today by Member States in the EU's Council of Ministers. The new legislation will strengthen consumers' rights in all 27 EU countries, particularly when shopping online. After publication in the EU's Official Journal, governments will have two years to implement the rules at national level.
|European Parliament report finds online shopping in EU has doubled over past 5 years|
The report ďConsumer behaviour in a digital environment" found that the number of EU consumers buying goods and services online doubled to 40% in 2010 from 20% in 2005.
|ECC Ireland October eBulletin|
Avoid Online Scares this Halloween!
|ECC-Net Launches latest e-Commerce Report|
ECC Report on e-Commerce finds that Delivery Problems remain Number One Complaint Area.