Air Travel
COVID-19 Flight Cancellations and Refunds – One Year On
One year after the emergence of the COVID-19 pandemic and its severe impact on the aviation industry and air passengers’ consumer rights, the European Court
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Holidays
How to deal with event cancellations
Niamh Condell, Dispute Resolution Advisor with the European Consumer Centre Ireland shares her advice on how to read the Terms and Conditions of pre-purchased tickets
Brexit
European Movement Ireland – Consumer Rights Post Brexit
EMI Brexit Bites Series Consumer Rights europeanmovement.ie/brexit EMI Brexit Bites Publication 2021
Air Travel
FAQ: Air Travel Consumer Rights in the EU
What information should an airline give me if flight is delayed/cancelled or if I am denied boarding? The airline must provide you with written notice
Accommodation
Quick Guide to Third-Party Booking Websites: OTAs, Metasearch, Multimodals
Online (third-party) booking sites or intermediaries are proving an increasingly popular option among consumers when purchasing travel products, package holidays in particular. They allow consumers
Brexit
Brexit and Consumer Rights
The European Union and the United Kingdom are negotiating future partnerships covering all areas agreed in the joint Political Declaration of the end of 2020
Air Travel
COVID-19: New safe travel EU platform, reopen.europa.eu
reopen.europa.eu is a new interactive platform launched by the European Commission, today 15 June 2020, with information that enables European travellers to plan and safely
Complaints
Consumer Rights Organisations in Ireland
Competition and Consumer Protection Commission (CCPC) The CCPC is an independent statutory body with a dual mandate to enforce competition and consumer protection law in
Complaints
How to make an effective consumer complaint
From online shopping, air passenger rights, renting a car abroad, to booking holiday accommodation, there are many issues that consumers may encounter. Sometimes it can
