Got Consumer Questions? We Have the Answers.
What to do when a flight is cancelled? How can you avoid being overcharged for car rental? Where to get help when your online
What to do when a flight is cancelled? How can you avoid being overcharged for car rental? Where to get help when your online
With the arrival of vaccines though, more and more people are confident they can book and actually travel for a sun holiday in late summer, autumn and winter this year, with all the caveats that this entails.
Online (third-party) booking sites are proving an increasingly popular option among consumers. They allow visitors to compare different rates and deals on hotels, airlines and
Legal provisions were enacted on 19 June 2020 by the Irish Government to ensure that special Covid-19 refund credit notes issued by Irish-licensed travel agents
Last updated: 22 June 2020 In light of the latest COVID-19 travel-related developments, the European Consumer Centre Ireland is looking at what rights have changed
ECC Ireland Vs CCPC – What’s the difference? European Consumer Centre (ECC) Ireland If you have a consumer dispute with a trader based in another
On Friday 8th May 2020 the Irish Government released a communication announcing that it agrees to provide a state guarantee for refund credit notes issued
Q1: What is the new Package Travel Directive? The Directive (EU) 2015/2302 on Package Travel and Linked Travel Arrangements extends the protections previously provided by
What to do when an airline, ferry, travel agent/operator goes bust? That can very much depend on the type of holiday you booked, how you