Fraud
The Counterfeits Trade in Europe
Risks associated with counterfeit products Within the European Union, Regulation No. 3295/94 sets out the measures prohibiting the release for free circulation, export, re-export or
Read our latest consumer advice and research articles here …
Online Shopping
New Protections for European Union Consumers
On the 28th of May 2022, new rules on consumer rights apply in the European Union as Directive (EU) 2019/2161, the Better enforcement and modernisation Directive
Fraud
EU Steps In to Regulate Online Shopping Protections for European Consumers
Where do Irish consumers shop online? In 2021, the purchase power of Irish consumers was the second-highest in the EU (Eurostat), when an overwhelming
Fraud
Love In The Age of Online Shopping
Love is in the air online in February – from engraved jewellery to designer bags and experience gifts, the Valentine’s Day industry is growing every
European Consumer Day 2021
The annual European Consumer Day is an initiative of the European Economic and Social Committee (EESC) which organises an annual discussion of consumer issues, including
Digital Compliance
Special Eurobarometer Survey 2021: Digital rights and principles
93% of Eurobarometer respondents from Ireland want the EU to define common digital rights. 97% want a safe and trusted online environment where people are
Got Consumer Questions? We Have the Answers.
What to do when a flight is cancelled? How can you avoid being overcharged for car rental? Where to get help when your online
Complaints
#YourEUright: Basic Consumer Rights in the European Union
As an EU consumer, you have rights to protect you online, offline and across EU borders. 14 Days Return When you shop online, for
Online Shopping
Black Friday 2021: A Black Day for the Environment?
Black Friday, which this year takes place on Friday 26 November, marks the start of the Christmas shopping season across Europe. For both traditional and
