Selling Goods and Services
Good Practice Guides for Traders
Selling in the EU comes with a range of obligations and requirements with respect to: Selling goods and services Selling products in the EU Providing
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Selling Goods and Services
Consumer Law for Traders
Online learning resources for SMEs on how to implement consumer protection rules in their business Consumer Law Ready is a specialist training programme for SMEs,
Selling Goods and Services
Gift Vouchers in Ireland
The Consumer Protection (Gift Vouchers) Act 2019 is effective in Ireland from 2 December 2019 and regulates that gift vouchers will have a minimum expiry
Dispute Resolution
European Small Claims Procedure for Businesses
European Small Claims Court Procedure Small Claims Leaflet SMEs 100×210 V01 EU EU En
Selling Goods and Services
Online Dispute Resolution for Traders and Businesses
The Online Dispute Resolution (ODR) is free service provided by the European Commission to allow consumers and traders in the EU, Norway, Iceland and Liechtenstein
Digital Compliance
EU Digital Compliance and Consumer Rights
Hundreds of websites are regularly checked (“sweeps”) across the EU on whether they comply with EU consumer law: airlines (2007), mobile content (2008), electronic goods
EU Products Conformity Rules
The EU has strengthened the entire system, consisting of manufacturers, importers, distributors, notified bodies, and market surveillance authorities, through the New Legislative Framework. The new
Data Protection: Cookies and Tracking Technologies in Ireland
The Irish Data Protection Commission is the national authority responsible for the enforcement of the law on ePrivacy, i.e. the EU ePrivacy Directive (2002/58/EC, as
Selling Goods and Services
Digital Index Scoreboard – Ireland
The Digital Economy and Society Index (DESI) is a composite index that summarises relevant indicators on Europe’s digital performance and tracks the progress of EU
