European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News round-up – week ending 11th May 2018

Holidaymakers left standing hours at passport control in Faro Airport

When you go on holidays you usually expect some sort of delay when going through the usual airport security checks – a few minutes, maybe, but for hours!!! Unfortunately, this was the case for passengers at Faro Airport in the Algarve recently. According to an article by Conor Pope in The Irish Times, these passengers were left standing for hours in a hot, cramped, and overcrowded concourse just ahead of passport control and there was no explanation given. Sounds horrendous! Thankfully, the airline delayed the flight so that these people could eventually get home.

Read the full article here – ‘Irish holidaymakers caught up in customs chaos at Faro Airport’, by Conor Pope, The Irish Times, 7th May 2018. 


Amazon developing body scanning technology to improve measuring of clothes bought online

If you’ve ever bought clothes online you’ll know that it’s often difficult to get the sizing right. Can we really be bothered to get the measuring tape out and wrap around ourselves? Very rarely. If this applies to you then you may be happy to know (or kind of freaked out) that Amazon are currently scanning the bodies of a group of volunteer customers as part of a new data collection project with the aim that they have a better understanding of how bodies change shape over time. This means that maybe one day they might get your size right.

Read the full article here – ‘Amazon wants to scan your body so you’ll never return you online shopping again’, by Jessica Miley, Interesting Engineering, 7th May 2018. 


SuperValu back on top as Ireland’s most popular supermarket

According to an article in this week, SuperValu has returned to the position of Ireland’s most popular supermarket with Dunnes and Tesco right behind.

Read the full article here – ‘SuperValu is back as Ireland’s most popular supermarket…but Tesco and Dunnes are right behind it’,, 8th May 2018.


Dublin Bus raking it in because of unclaimed change receipts

Just goes to show how it all really does add up. This article in reveals that Dublin Bus has earned a whopping €5.7 million from unclaimed change receipts in the past six years. The bus company also earns just over €50,000 per month on unclaimed receipts. According to Dublin Bus, the money is put back into local community support schemes.

Read the full article here – ‘Dublin Bus raked in €5.7 million in unclaimed change in six years – these are the route it makes its money on’,, 9th May, 2018.