European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 1st February 2019


Irish presenter suing Facebook over ‘clickbait’ ads

RTÉ presenter Miriam O’Callaghan is suing Facebook over fake claims she is an avid user and endorser of a face cream business. It is alleged the ads act as ‘clickbait’ to encourage consumers to sign up to free trials but then end up locked into subscriptions.

Read the full article here: ‘Miriam O’Callaghan to sue Facebook over ads’, by Caroline O’Doherty, Irish Examiner, 28th January 2019.

You can also check out an ECC Ireland press release and blog post about free trials and subscriptions.


Irish Ferries to pay compensation following NTA ruling on WB Yeats delay

It was good news for consumers affected by the late delivery of the WB Yeats ferry last year. Irish Ferries has been ordered to pay compensation after the National Transport Authority (NTA) ruled that the delay was not ‘extraordinary circumstances’.

Read the full article here: ‘Irish Ferries ordered to pay compensation over WB Yeats delay’, by Conor Pope, The Irish Times, 28th January 2019.


Consumer Association warns shoppers at risk of Brexit price hikes

The Consumer Association of Ireland has warned that a no-deal Brexit could mean that Irish consumers will be exposed to price hikes on products such as as food, clothes, and everyday items.

Read the full article here: ‘State ‘powerless’ to stop a no-deal Brexit price rises’, by Fiachra Ó Cionnaith, Irish Examiner, 29th January 2019. 


Ireland v England game tickets hit €2,700 as Dáil debate ticket touting law

While the Dáil debated proposed legislation to ban the sale of tickets above face value at venues with capacity of more than 1,000, tickets for the Ireland v England rugby game this weekend were selling for up to €2,700 on secondary ticketing sites.

Read the full article here: ‘A ban on touting moves closer but tickets for Ireland v England game hit €2,700’, Irish Independent, 29th January 2019.