Consumer News from Ireland and Europe – May 2020
European Consumer Centre (ECC) Ireland presents a round-up of the month’s consumer news from Ireland and the European Union …
- The European Consumer Centre is warning internet shoppers to be extra vigilant when buying online as a new wave of rogue traders has emerged during the Covid-19 outbreak.
- MEPs highlighted that the rules for reimbursement are being flouted in some member states. The European Commission is following the issue closely and passengers retain the right to cash refund.
- Regulators Focus on Consumer Law Enforcement in Response to
- Four out of five Ryanair passengers still waiting for refunds
- The Irish Data Protection Commission (DPC) issues draft GDPR on Twitter and investigates Facebook Ireland’s data processing obligations.
- World Trade Organisation publishes guidelines on E-COMMERCE, TRADE AND THE COVID-19 PANDEMIC
EU Commission recommends Ireland broaden its tax bases
- EU says investment is needed to counter economic downturn in Ireland
- European Commission publishes Ireland country report 2020 and on the Reform Programme of Ireland in the 2020 Stability Programme of Ireland
- Coronavirus: Irish tourists denied entry into Spain until 15 June 2020
- European Commission Transport and Justice Commissioners will write to all member states to adhere to EU legislation guaranteeing the option of cash refunds to passengers
- Legal action looms for EU’s ‘voucher-gate’ clique
- European Commission sends letters to all 27 Member States in relation to travel legislation derogations
- European Commission’s Recommendation on vouchers offered to passengers and travellers as an alternative to reimbursement for cancelled package travel and transport services
- European Commission publishes tourism and transport package
- that it agrees to provide a state guarantee for refund credit notes issued by Irish-licensed travel agents and tour operators.
- The European Commission intensifies work on all fronts to prevent scams and protect consumers online
- Online customer reviews can make or break a business and, when contentious, can break the laws of fraud, defamation and intentional infliction of emotional suffering.
Coronavirus hits adoption of stricter online payments rules
- MEPs enticed by lure of airline vouchers over refunds
EU aviation regulator prepares to get planes back in skies. EASA took the first step towards resuming business as usual today though, by issuing guidance to all 31 of its member states.
- Travel agents ask to be allowed give credit notes for cancelled holidays. The Irish Travel Agents Association said airlines are not refunding flights to members.