European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News round-up – week ending 10th August 2018


Another Pricewatch reader left waiting a year by Aer Lingus guest relations

This week’s Pricewatch article again featured a reader who was left waiting a year for Aer Lingus to deal with his cancelled flight complaint. The passenger tried all means possible to get in contact with the airline’s guest relation but to no avail. The article also has information about a Microsoft scam that is doing the rounds.

Read the full article here: ‘Yet another passenger left stranded by Aer Lingus ‘guest relations”, by Conor Pope, The Irish Times, 6th August 2018.


Tips on reducing bills as electricity costs increase 

Unfortunately, a number of electricity suppliers increased their prices which means that as the winter rolls in consumers could be facing bigger bills. So, in an effort to help consumers keep those costs down, a bit anyway, Grainne McGuinness put together some tips for an article in the Irish Examiner earlier this week.

Read the full article here: ‘Making Cents: Lower electricity costs now but winter on the way’, by Grainne McGuinness, Irish Examiner, 7th August 2018.


Why should consumers have to lose their no-claim bonus when they’re not to blame?

This article by Dorothea Dowling in the Irish Independent caught Consumer News Round-up’s eye as it explores, or at least asks the question, why consumers are forced to lose their no-claim bonus and pay higher premiums on their motor insurance when they are not to blame and the problem was caused by another motorist. It’s a very good question Dorothea!

Read the full article here: ‘Dorothea Dowling: Are you being robbed of your no-claims bonus?’, Irish Independent, 8th August 2018.


Advice on how to keep costs down when there’s last minute fare hikes

If you’re hoping to arrange a last-minute getaway but find that air fare prices have shot up, then you might want to take at look at this article by Sinead Ryan in the Irish Independent when has a few tips on how you can try to keep the costs down.

Read the full article here: ‘Sinead Ryan: How to keep flight costs down in the face of last minute fare hikes’, Irish Independent, 10th August 2018.


The latest on the Ryanair strikes

Consumer News Round-up might as well go ahead and make this section a permanent feature. Well, we’ll see. Again this week we have some of the latest news about the on-going Ryanair strikes.

Read the full articles here: