European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 10th May 2019


Top scams to look out for and the broadband fraud that took €15,000 from a family

Conor Pope provides a line-up of common scams currently doing the rounds. So, watch out and think twice before handing over your card details. Another article warns of a broadband fraud that started with a call and ended with an Irish family losing €15,000 in savings, money put away for their childrens’ college fund.

Read the full article here:


Nursing home residents are consumers too and have contract rights 

When an elderly person avails of a nursing home service there is a contract formed between the two parties and therefore residents have certain rights under the EU Unfair Terms in Consumer Contracts. Eilish O’Regan looks at unfair charges imposed to cover services not included in the States Fair Deal Scheme and guidelines published by the Competition and Consumer Protection Commission (CCPC).

Read the full article here: ‘Bringing clarity to contracts will help avoid distress on both sides’, by Eilish O’Regan, Irish Independent, 7th May 2019.


The Irish spent €44m on Easter eggs

Figures from Kantar show that the Irish certainly does like chocolate with consumers here spending €44 million on chocolate eggs in the run-up to Easter.

Read the full article here: ‘Irish consumers spent €44m on Easter eggs as grocery sales hit new record’, by Ciara O’Brien, The Irish Times, 8th May 2019.


Consumers’ Association calls for fairness after MyTaxi announces €5 cancellation fee

MyTaxi announced this week that it will be introducing a €5 cancellation fee, however questions have been raised as to the fairness of this new fee as there have been cases when drivers don’t show up. The Consumers’ Association of Ireland (CAI) is calling for fairness saying that it needs to ‘apply both ways’.

Read the full article here: ‘Watchdog says €5 cancellation fee by MyTaxi app should be a ‘two-way street”, by Allison Bray, Irish Independent, 10th May 2019.