European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 13th September 2019


Leading British retailers reassure Irish customers over refunds post-Brexit

A number of leading British retailers, including John Lewis and Littlewoods, have moved to reassure Irish customers by confirming that they will still be entitled to the same refund policies after Brexit.

Read the full article here: ‘British stores scramble to reassure Irish customers over refund policies’, by Fionnuala Walsh, The Sunday Times, 8th September 2019.


Minister Donohoe confirms return of duty-free shopping in no-deal Brexit

Finance Minister Paschal Donohoe confirmed this week that if there is a no-deal Brexit consumers sailing between Ireland and the UK.

Read the full articles here:


Top five complaints reported to ECC Ireland in 2018

ECC Ireland published its Annual Report 2018 which showed that the top five complaints related to air travel, car rental, electronic products, hotels and accommodation, and furniture. Here are some of the reports in the media:

Read the articles here:


Beef crisis affecting supply on supermarket shelves

The beef dispute is starting to have an impact on supermarket shelves, according to the Irish Examiner.

Read the full article here: ‘Shoppers beginning to see impact of beef crisis on the shelves, Aldi says’, Irish Examiner, 13th September 2019.

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