Consumer News Round-up: ‘Unlimited’ data complaints, Pricewatch queries, Norwegian Air transatlantic flights & Ryanair ready for talk with union over pilot strike
European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!
Consumer News Round-up – week ending 16th August 2019
Complaints about ‘unlimited data’ advertising
According to an article carried in the Irish Independent last weekend, there have been a large number of complaints from consumers who thought they had ‘unlimited’ data but had to pay extra after a monthly hidden monthly cap was exceeded. ComReg has said that although its remit covers enforcing ‘consumer protection’ with regard to operators, complaints in relation to how providers advertise ‘unlimited data’ offers was a matter for the Advertising Standards Authority of Ireland.
Pricewatch insurance, car hire, and roaming charges at sea queries
This week’s Pricewatch answers readers’ queries in relation to how being more than 26 weeks pregnant can affect your travel insurance cover and difficulties claiming through insurance after a bereavement. The article also looks at credit card requirements and extra costs associated with car rental as well as roaming charges at sea.
No more Norwegian Air transatlantic flights from Ireland from 15th September
Norwegian Air announced this week that it will close its Dublin base and will cease flying from Shannon and Cork on transatlantic routes from 15th September.
Read the full articles here:
- ‘Norwegian Air axes transatlantic flights from Ireland’, by Peter Hamilton, The Irish Times, 13th August 2019.
- ‘Thousands face travel chaos as Norwegian Airline axes its North American flights’, by Anne-Marie Walsh, Irish Independent, 14th August 2019.
Ryanair pilot strike
Ryanair has stated that it is willing to re-engage in talks with trade union Fórsa in order to prevent next week’s pilot strike.
Check out our air passenger rights information on flight cancellation.