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European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!

 

Consumer News Round-up – week ending 16th August 2019

 

Complaints about ‘unlimited data’ advertising

According to an article carried in the Irish Independent last weekend, there have been a large number of complaints from consumers who thought they had ‘unlimited’ data but had to pay extra after a monthly hidden monthly cap was exceeded. ComReg has said that although its remit covers enforcing ‘consumer protection’ with regard to operators, complaints in relation to how providers advertise ‘unlimited data’ offers was a matter for the Advertising Standards Authority of Ireland.

Read the full article here: ‘Regulators run for cover as telecoms firms benefit from ‘unlimited’ claims’, by Adrian Weckler, Irish Independent, 10th August 2019.

 

Pricewatch insurance, car hire, and roaming charges at sea queries

This week’s Pricewatch answers readers’ queries in relation to how being more than 26 weeks pregnant can affect your travel insurance cover and difficulties claiming through insurance after a bereavement. The article also looks at credit card requirements and extra costs associated with car rental as well as roaming charges at sea.

Read the full article here: ‘Travel bugs: When hunting for insurance delivers a pregnant pause’, by Conor Pope, The Irish Times, 12th August 2019.

 

No more Norwegian Air transatlantic flights from Ireland from 15th September

Norwegian Air announced this week that it will close its Dublin base and will cease flying from Shannon and Cork on transatlantic routes from 15th September.

Read the full articles here:

 

Ryanair pilot strike

Ryanair has stated that it is willing to re-engage in talks with trade union Fórsa in order to prevent next week’s pilot strike.

Read the full article here: ‘Ryanair ready to restart talks with union in bid to avert pilot strike’, by John Mulligan, Irish Independent, 16th August 2019.

Check out our air passenger rights information on flight cancellation.