Consumer News Round-Up: ComReg action, Brexit, Airbnb, roaming confusion & Ryanair strikes
European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!
Consumer News round-up – week ending 20th July 2018
ComReg action on freephone and low-cost telephone numbers
We’ve all been caught by the 1800, 1850, and 1890 numbers mainly due to confusion over how much we will be charged. Consumers will be glad to hear that communications regulator ComReg agrees that there is a lot of confusion and is intending to take a number of measures to fix the problem.
Brexit could hit consumers in the pocket
According to Louise McBride writing in the Irish Independent earlier this week, Brexit could result in an increase in prices for consumers. Check out the article for info on where these extra costs could be.
Airbnb in hot water with European Commission over pricing and T&Cs
It hasn’t been a great week for Airbnb. It was announced that the European Commission has criticised the online accommodation platform for lack of transparency in how prices are presented to consumers. There are also questions over its terms and conditions.
Read the full articles here:
- ‘Airbnb ordered to make prices more transparent’, by Colin Gleeson, The Irish Times, 16th July 2018.
- ‘Popularity cannot be an excuse for not complying’ – Airbnb ordered to make prices more transparent’, by Foo Yun Chee, Irish Independent, 16th July 2018.
- ‘Why is Airbnb in hot water with the European Commission?’, by Ellen Tannam, Silicon Republic, 17th July 2018.
Consumers confused about roaming and getting bill of up to €700
A survey by Switcher.ie has revealed that there are many consumers who are still confused by EU roaming rules with some receiving bills of up to €700. Check out the article by Charlie Weston to find out more.
For more information about EU ‘roam like at home’ rules check out our roaming page here.
News and advice in relation to the on-going Ryanair strikes
Consumer News Round-up has continued to keep an eye on everything Ryanair Strikes (or nearly everything). So, here you’ll find some of the news articles and advice that has appeared in the media recently.
- ‘Your travel expert: How can holidaymakers protect themselves against airline strikes’, by Pól Ó Conghaile, Irish Independent, 15th July 2018.
- ‘More misery for passengers with Ryanair set to cancel another 24 flights’, by Ian Begley, Irish Independent, 17th July 2018.
- ‘Ryanair completes agreement with third union representing cabin crew’, Irish Examiner, 19th July 2018.
- ‘Up to 100,000 passengers hit as Ryanair cancels flights over strikes’, Anne-Marie Walsh, Irish Independent, 19th July 2018.
- ‘Latest: Ryanair hit out at unions as they announce flight cancellations for Tuesday’, Irish Examiner, 20th July 2018.
- ‘Fórsa calls for third party involvement in Ryanair strike talks’, by Vivienne Clarke, The Irish Times, 20th July 2018.