European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News round-up – week ending 20th July 2018


ComReg action on freephone and low-cost telephone numbers

We’ve all been caught by the 1800, 1850, and 1890 numbers mainly due to confusion over how much we will be charged. Consumers will be glad to hear that communications regulator ComReg agrees that there is a lot of confusion and is intending to take a number of measures to fix the problem.

Read the full article here: ‘ComReg to take action on helpline, customer service numbers’, by Charlie Taylor, The Irish Times, 11th July 2018.


Brexit could hit consumers in the pocket

According to Louise McBride writing in the Irish Independent earlier this week, Brexit could result in an increase in prices for consumers. Check out the article for info on where these extra costs could be.

Read the full article here: ‘What Irish consumers will be paying more for this year (and how we can save a few cents)’, by Louise McBride, Irish Independent, 15th July 2018.


Airbnb in hot water with European Commission over pricing and T&Cs

It hasn’t been a great week for Airbnb. It was announced that the European Commission has criticised the online accommodation platform for lack of transparency in how prices are presented to consumers. There are also questions over its terms and conditions.

Read the full articles here:


Consumers confused about roaming and getting bill of up to €700

A survey by has revealed that there are many consumers who are still confused by EU roaming rules with some receiving bills of up to €700. Check out the article by Charlie Weston to find out more.

Read the full article here: ‘Holidaymakers landed with €700 bills amid confusion over using phones abroad’, by Charlie Weston, Irish Independent, 19th July 2018. 

For more information about EU ‘roam like at home’ rules check out our roaming page here.


News and advice in relation to the on-going Ryanair strikes

Consumer News Round-up has continued to keep an eye on everything Ryanair Strikes (or nearly everything). So, here you’ll find some of the news articles and advice that has appeared in the media recently.