European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 21st June 2019


CCPC contacts Ryanair over currency conversion discrepancies for UK customers

The Competition and Consumer Protection Commission (CCPC) has confirmed that it has contacted Ryanair about its currency conversion system. This follows criticism by Which? UK that the airline’s use of dynamic currency conversion resulted in higher prices for UK customers.

Read the full article here: ‘Consumer watchdog flies into Ryanair currency row’, by Sean Pollock, The Sunday Times, 16th June 2019.


Price rise for VHI customers 

Bad news for VHI health insurance customers as prices are set to rise by 6% resulting in some policies rising in cost by more than €300 a year, according to The Irish Times.

Read the full article here: ‘VHI to hike prices by 6% with some premiums to rise by €300’, by Conor Pope, The Irish Times, 19th June 2019.


Consumer prices figures show Ireland fourth most expensive in the EU for food and soft drinks

It’s not very surprising to find out that Ireland is currently the fourth most expensive country in the EU for food and soft drinks. When it comes to alcoholic beverages the situation is even more grim with Ireland ranked second most expensive, topped only by Finland.

Read the full article here: ‘Ireland fourth-most expensive for food and soft drinks in EU’, by Ellen O’Riordan, The Irish Times, 20th June 2019.


Irish woman’s small claims case seeking refund from dating agency dismissed

An Irish woman brought a small claims case against dating agency Intro Matchmaking seeking a full refund. She claimed that the agency failed to provide her with the service she paid for because she was offered matches outside of Dublin. However, the case was dismissed on the basis that she had signed a contract and must abide by the terms of that contract.

Read the full article here: ‘Woman sought refund from dating agency after matches offered were outside of Dublin’, by Nicola Donnelly, The Irish Times, 21st June 2019.