European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 23rd November 2018


Consumer confidence up as spending overtakes Celtic Tiger peak

Apparently, consumer confidence is back and we’re spending more than we did during the peak of the Celtic Tiger. In fact, our spending is set to skyrocket to €105 billion.

Read the full article here: ‘Irish consumers are now spending more than they were during the height of the Celtic Tiger’, by Sharon McGowan, Irish Mirror, 18th November 2018.


Republic of Ireland shoppers spent €64.5 million on groceries in Northern Ireland over past 12 months

Yes, you read the headline correctly. According to the latest Kantar Worldpanel supermarket shares figures, shoppers from the Republic have spent €64.5 million on groceries in Northern Ireland over the past 12 months, the highest in five years.

Read the full article here: ‘Cross-border shopping hits five-year high as ROI consumers spend €64.5m in North’,, 20th November 2018. 


Gardai issue tips for shoppers about avoiding scams

Ahead of Black Friday and Cyber Monday, An Garda Síochána issued a warning and advice to shoppers about how to avoid scams.

Read the full article here: ‘Gardai issue warning about online shopping scams’, by Carl Kinsella,, 21st November 2018. 


CCPC advice on refunds, bidding to buy, custom duties, and scams

Here’s a great article featuring consumer rights advice from the Competition and Consumer Protection Commission (CCPC) covering refunds, using online auction sites, custom duties when buying from traders based outside the EU, and of course online shopping scams.

Read the full article here: ‘Lots of us often shop online but most don’t know our rights – so, what should we know?’, Áine Carroll of CCPC, Irish Independent, 22nd November 2018. 


Tips to avoid falling for Black Friday marketing tricks and buyer’s remorse

The Irish Examiner carried this article this week which focuses on the marketing tricks that retailers use coming up to and during the Black Friday sales and how many consumers suffer from buyer’s regret or FOMO.

Read the full article here: ‘Black Friday marketing tricks and four ways to stop yourself falling for them’, by Jane Brown, Irish Examiner, 22nd November 2018. 


Touts snap up Spice Girls tickets and sell for €450

It took less than two hours of the much anticipated Spice Girls Dublin concert to sell out. However, as predicted, touts also got their hands on tickets and started selling them for as much as €450 each.

Read the full article here: ‘Price up your life – Touts selling Spice Girls at Croker tickets for €450’, by Sorcha O’Connor, Irish Independent, 23rd November 2018.


Mobile phone insurances often causing confusion and extra costs for consumers 

According to Central Bank research, consumers often forget to cancel their mobile phone insurance and don’t know what it really covers, which causes confusion and extra costs.

Read the full article here: ‘How one in five mobile phone users pays cover on the double’, by Charlie Weston, Irish Independent 23rd November 2018.