Consumer News Round-up: MyTaxi cancellation fee, Hauwai/Google clash & Pricewatch complaints
European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!
Consumer News Round-up – week ending 24th May 2019
Business customers exempt from MyTaxi cancellation fee
It turns out the recently announced MyTaxi €5 cancellation fee will not apply to business customers. However, barrister Ronan Lupton has questioned whether the charge is legal and said that applying the charge to one class of customers is discriminatory.
Google and Huawai clash
One of the bigger news stories of the week is about Huawei and the move by Google to restrict the phone company’s use of key software. Huawei has slammed the measure as a way to hurt China in its trade wars with the US. The news has also left owners of Huawei phones wondering what to do.
Read the full articles here:
- ‘Huawei accuses US of ‘cynically timed’ Google ban’, Irish Examiner, 20th May 2019.
- ‘Huawei phone crisis: What you need to know and what you need to do’, by Conor Pope, The Irish Times, 21st May 2019.
Pricewatch complaints about car insurance premiums, Ryanair and refunds and Bank of Ireland account glitches
This week’s Pricewatch article covers quite a few interesting issues that some consumers have faced. This includes one woman who was charged an extra €81 when she changed the address for her car insurance policy. Another reader sent in a complaint about a flight cancellation, having to pay for a taxi (fare of €440.80) on the basis that no bus transfer was available and staff assured him it would be refunded, however, he is still struggling to get said refund from the airline. Another complained that Bank of Ireland’s failure to update payments made from accounts in real time can result in extra charges being applied.
Read the full article here: ‘Change in address leads to increased car insurance premiums’, by Conor Pope, The Irish Times, 20th May 2019.