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European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!

 

Consumer News Round-up – week ending 25th October 2019

 

How to have a sustainable Halloween

The Irish Examiner featured an article giving advice about how to have a sustainable Halloween. It’s all about cutting down waste, doing DIY costumes or using second-hand.

Read the full article here: ‘Happy sustainable Halloween: Don’t be horrified with the waste at Halloween’, Irish Examiner, 20th October 2019.

 

Pricewatch Eir and Shopping from China complaints

This week Pricewatch features complaints from consumers about Eir’s customer service and problems with purchases made from traders that could be based in China.

Read the full article here: ‘Customers at their wits’ end over Eir’, by Conor Pope, The Irish Times, 21st October 2019

 

Which? UK accuses Amazon of failing to stop fake reviews

Consumer group Which? UK has accused Amazon of failing to stem a ‘flood’ of suspicious and fake reviews on its marketplace that risk misleading consumers. Devices that had ‘exceptionally high’ ratings on Amazon were tested by Which? and were found to be so bad that they were rated ‘Don’t Buys’.

Read the full article here: ‘Amazon failing to stem ‘flood’ of fake reviews – Which?’, Express & Star, 23rd October 2019.

 

This Is Money car rental advice

Thisismoney.co.uk recently published some sage advice about car rental damage and what to do if you’ve been billed for damage you didn’t cause.

Read the full article here: ‘Been billed for damage to a rental car that you didn’t cause? Here’s what you need to do if you want to dispute the charges’, by Rob Hull, thisismoney.co.uk, 24th October 2019.

 

Consumers not switching because of lack of understand about energy pricing and consumption

A survey by the Commission for Regulation of Utilities has found that half of consumers have never switched energy suppliers. The reason may be because of a lack of understanding about pricing and consumption.

Read the full article here: ‘Half of Irish consumers never switch energy supplier – survey’, by Ciara O’Brien, Irish Independent, 25th October 2019.