European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 26th July 2019


Could there be more strike action by airline staff on the way?

British Airways is set to go to court to try to block strike action by pilots to “protect customers’ travel plans and avoid industrial action”. Ryanair pilots and Lufthansa cabin crew are also discussing possible industrial action.

Read the full articles here:


Volvo recall over engine fault that could start a fire

Car manufacturer Volvo had issued a recall notice over fears that an engine fault could cause a fire. It is believed that around 6,000 Irish-owned Volvo cars could be affected.

Read the full article here: ‘Around 6,000 Irish-owned Volvo cars recalled over engine fault fear’, by Eddie Cunningham, Irish Independent, 22nd July 2019. 


Around €390k in compensation paid by airlines in 2018, says aviation regulator report

The Commission for Aviation Regulation launched its annual report earlier this week showing that there was a sharp increase in the number of complaints and that airlines paid an estimated €390,000 in compensation in 2018.

Read the full article here: ‘Airlines paid out €390k in compensation as number of complaints increase’, Irish Examiner 22nd July 2019. 

You’ll find the full Commission for Aviation Regulation Annual Report 2018 here as well as ECC Ireland’s air passenger rights advice.


What misdeeds do Irish holidaymakers get up to?

Conor Pope put the call out to Twitter followers asking if they had ‘every broken the local rules when overseas and got into trouble for it’ and the replies make for some hilarious reading.

Read the full article here: ‘Bad tourists: What are the worst things Irish people do on holiday?’ by Conor Pope, The Irish Times, 26th July 2019.