European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 27th September 2019


Thomas Cook ceases trading leaving thousands stranded or seeking refund

It was bad news for many holidaymakers, particularly those in the UK, as travel firm Thomas Cook announced earlier this week that it had ceased trading. The UK Civil Aviation Authority launched what it described as the ‘biggest ever peacetime repatriation’ of stranded passengers already abroad. It also issued advice to those yet to travel and how to get refunds.

Read the full articles here:


Pricewatch dry cleaning mix-up complaint

A Pricewatch reader who availed of the hotel service to have expensive clothes dry cleaning was left stunned when the clothes were destroyed.

Read the full article here: ”Armageddon for our nice wardrobe’: Tourists angry at dry-cleaning mix-up’, by Conor Pope, The Irish Times, 23rd September 2019.


Cost of taxi to rise

According to The Irish Times, the cost of taxis are set to rise by almost five per cent from early next year under proposals announced by the National Transport Authority. However, there is a silver lining – taxis will be able to accept card, so no more rummaging in the bag for change!

Read the full article here: ‘Taxi fares to rise 4.5% and card payments will be accepted’, by Conor Pope, The Irish Times, 24th September 2019. 


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