Consumer News Round-up: Thomas Cook ceases trading, Pricewatch dry cleaning mix-up & cost of taxis to rise
European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!
Consumer News Round-up – week ending 27th September 2019
Thomas Cook ceases trading leaving thousands stranded or seeking refund
It was bad news for many holidaymakers, particularly those in the UK, as travel firm Thomas Cook announced earlier this week that it had ceased trading. The UK Civil Aviation Authority launched what it described as the ‘biggest ever peacetime repatriation’ of stranded passengers already abroad. It also issued advice to those yet to travel and how to get refunds.
Read the full articles here:
- ‘Thomas Cook collapses after knife-edge rescue talks fail’, The Irish Times, 23rd September 2019.
- ‘Thomas Cook customers face two-month wait for refunds’, by Clare Barrett and Tanya Powley, Financial Times, 23rd September 2019.
- ‘Scammers targeting people affected by Thomas Cook collapse’, by Press Association, Breakingnews.ie, 25th September 2019.
- ‘Thomas Cook: Tourism experts explain the travel company’s collapse’, Irish Examiner, 24th September 2019.
Pricewatch dry cleaning mix-up complaint
A Pricewatch reader who availed of the hotel service to have expensive clothes dry cleaning was left stunned when the clothes were destroyed.
Cost of taxi to rise
According to The Irish Times, the cost of taxis are set to rise by almost five per cent from early next year under proposals announced by the National Transport Authority. However, there is a silver lining – taxis will be able to accept card, so no more rummaging in the bag for change!