European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 29th March 2019


WOW Air ceases operation leaving passengers stranded and wondering what to do

The big consumer news of the week was of course WOW Air announcing that it has ceased operation and cancelled flights. This led to many passengers wondering what to do about their impending flights, or if already abroad, how to get back home. Consumer News Round-up has put together some of the WOW Air stories.

Read the full articles here:


ECC Ireland also has WOW Air consumer advice. 


Financial Services Ombudsman report finds some insurance firms are refusing pay outs on unreasonable grounds

The Financial Services Ombudsman published its annual report this week. It found that there are some insurance companies who are being ‘unreasonable and disproportionate’ by cancelling policies and not paying out claiming the customer failed to disclose information when applying.

Read the full article here: ‘Insurance firms rebuked by watchdog for ‘unreasonable’ refusal to pay out claims’, by Brian Hutton, The Irish Times, 29th March 2019.