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European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!

 

Consumer News Round-up – week ending 4th October 2019

 

New PSD 2 Directive to help tackle fraudsters

This article in the Irish Sunday Times by Eithne Dunne, looks at the new Payment Services Directive (PSD 2) and how it will help tackle online fraudsters by making it a legal requirement to have two-factor authentication.

Read the full article here: ‘EU gets directly in way of online fraudsters with the PSD2 treatment’, by Eithne Dunne, The Sunday Times, 29th September 2019.

 

Two month wait for Thomas Cook refunds

Consumers affected by the Thomas Cook collapse could be waiting as long as two months for refunds, according to the UK’s Civil Aviation Authority.

Read the full article here: ‘Thomas Cook customers may have to wait two months for refunds’, by Press Association, Irish Examiner, 30th September 2019.

 

The algorithms used to keep prices high on online shopping sites

RTÉ carried a very interesting article this week about the pricing algorithms that online retailers use and how these can keep prices high.

Read the full article here: ‘How algorithms keep online prices high’, by Graeme McLean – Lecturer at University of Strathclyde, RTÉ, 2nd October 2019.