European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 5th April 2019


Package holiday or DIY? CCPC advice on booking holidays

The Competition and Consumer Protection Commission (CCPC) provides advice on the difference between booking a package holiday or choosing the various elements separately yourself and the protections that these provide, or don’t provide as the case may be.

Read the full article here: ‘Should I book DIY holiday or travel agent’s package deal? – Your questions answered’, Irish Independent, 31st March 2019. 


Eir could face court over lack of transparency on ‘out of bundle’ mobile data charges

Following an investigation, telecoms regulator ComReg has reached a finding of ‘non-compliance’ in the way Eir presents charges to customers for ‘out of bundle’ mobile data usage. This could result in ComReg bringing an application to the High Court.

Read the full article here: ‘Eir isn’t being upfront about its mobile data charges – Ireland’s telecoms regulator’, by Adrian Weckler, 1st April 2019.


Sigh of relief for mobile customers as operators rule out return to roaming fees after Brexit

The reintroduction of roaming fees for mobile customers travelling to the UK was one, albeit small, concern about Brexit. However, mobile operators have confirmed this week that there will be no return to charges whatever form Brexit will take.

Read the full article here: ‘Irish mobile operators rule out return of mobile roaming fees after Brexit’, by Adrian Weckler, Irish Independent, 3rd April 2019.