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European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!

 

Consumer News round-up – week ending 6th April 2018

When a storm hits, Irish consumers stock up on the essentials like wine!

It might have been all about bread, bread, and more bread, but when Storm Emma hit Irish consumers actually spent more on alcohol with an additional spend of €2.6 million on wine alone. According to this Irish Independent article, smaller convenience stores also profited from the bad weather.

Read the full article here: ‘We spent an extra €2.6m on wine during Storm Emma…’, by Ellie Donnelly, Irish Independent, 30th March 2018. 

 

Who is responsible for regulating car Personal Contract Plans (PCPs)?

According to an article this week in the The Business Post, concerns are mounting over the state of Ireland’s €2.7 billion car finance market. Both the Central Bank and the Competition and Consumer Protection Commission (CCPC) have clashed over which organisation should regulate the sector, in particular the issue of personal contract plans (PCPs).

Read the full article here: ‘Watchdog and Central Bank at war over €2.7bn car finance ‘bubble”, by Barry J Whyte, The Business Post, 1st April 2018.

 

Mother having trouble getting refund for expensive phone daughter bought 

This Pricewatch article in The Irish Times is interesting as it involves a mother who has struggled to get a refund for a phone that her 12-year-old daughter paid €600 (from Confirmation money) without permission. It raises questions over whether there should be a law preventing a shop to sell something so expensive to a minor and also the issue of having a receipt.

Read the full article here: ‘Ask for a receipt; no legal obligation on shop to give you one’, by Conor Pope, The Irish Times, 2nd April 2018.

 

British buyers shopping online for new and used cars more, even when they don’t trust the websites

This small article spotted in The Irish Sun shows that British shoppers buyers are going online more rather than the showrooms to buy new and used cars, however this is even when they don’t trust the website.

Read the full article here: ‘Web of lies: Buyers ditch showrooms for online car sites to snag a deal – but they don’t trust them’, by Joe Finnerty, The Irish Sun, 3rd April 2018.

 

Online shopping by Irish consumers see fivefold increase since 2007

Looks like Irish consumers are shopping far more online then they used to. According to Euromonitor International figures show that Irish shoppers are the fifth biggest internet shoppers on the planet with €720.10 spent online per capita last year.

Read the full article here: ‘Fivefold increase in online shopping since 2007’, by Lynne Kellher, Irish Examiner, 4th April 2018.

 

Food war on the horizon as survey finds 47% difference in cost of own-brand food items

This article in The Irish Times reveals that a recent supermarket price survey found variations of up to 50% in the cost of own-brand items. It is believed that competition between the country’s major supermarket chains will intensify over the coming months.

Read the full article here: ‘Survey finds 47% difference in cost of own-brand food items’, by Conor Pope, The Irish Times, 5th April 2018.

 

One in three Irish businesses sold goods online in 2017 – not bad!

According to an Irish Independent article, Eurostat figures have shown that one in three Irish businesses sold good online in 2017 and this was the highest of all the European Union Member States. Retail Excellence have said that this does not spell the end for traditional main street stores.

Read the full article here: ‘One in three Irish firms sold online in 2017 to top EU’s ranking’, by Ellie Donnelly, Irish Independent, 6th April 2018.