European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News round-up – week ending 6th July 2018


Your rights when something goes wrong with your travel plans

In light of announcements by Irish Ferries and Ryanair, Louise McBride wrote a great article in the Irish Independent earlier this week that looks at your rights when a flight or ferry is cancelled or delayed, or the company goes bust, and this then has a knock-on effect for other elements or your holiday such as accommodation and car rental. ECC Ireland gave some tips about your rights when you book a flight directly with an airline as opposed to when it’s part of a travel package and schemes that provide extra protections for travel packages.

Read the full article here: ‘Don’t miss the boat if you have to reclaim disrupted travel costs’, by Louise McBride, Irish Independent, 1st July 2018.


Ryanair pilot and cabin crew strikes and your air passenger rights

It’s been a busy week for Ryanair. First pilots announced they were striking and now cabin crew. Although the airline will certainly attempt to try to minimise disruption caused to passengers, there is no doubt that some flight plans and holidays will be affected. We’ve put together some of the stories about the Ryanair strikes from this week along with some of the interviews that ECC Ireland did about EU air passenger rights.

Read the full articles here:


More price rises for gas and electricity customers

According to an article in The Irish Times this week, Panda Power and Pinergy have become the latest power providers to announce price increases for gas and electricity.

Read the full article here: ‘Panda Power and Pinergy to increase gas, electricity prices’, by Mark Hilliard and Jack Power, The Irish Times, 3rd July 2018. 


Why travel insurance is important

If you’re wondering whether to get travel insurance or not then perhaps you should read this article.

Read the full article here: ‘Making Cents: Travel insurance will lesson the stress load’, by Grainne McGuinness, Irish Examiner, 3rd July 2018.