European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News round-up – week ending 9th March 2018

Banks to refund fees for payments missed because of Storm Emma

Storm Emma caused a few difficulties for those trying to lodge money in time to make payments. However, according to an article by Charlie Weston in the Irish Independent, the banks have promised to refund fees and other changes as a result of this.

Read the full article: ‘Banks say they will refund fees’, by Charlie Weston, Irish Independent, 3rd March 2018


CCPC warns car buyers about PCP finance deals

According to an article in the Irish Times earlier this week, the Competition and Consumer Protection Commission (CCPC) has warned Irish car buyers about the ‘significant consumer detriment’ that could be caused by personal purchase plans PCPs. This follows an investigation by the CCPC into the use of PCP plans in Ireland.

Read the full article: ‘Consumer watchdog highlights risks of PCP car finance deals’, by Fiona Reddan and Neil Briscoe, The Irish Times, 6th March, 2018.


Complaints made to ASAI about Lidl’s failure to identify competition winners

This is an interesting one. The Advertising Standards Authority for Ireland (ASAI) has upheld complaints made against Lidl over its failure to identify the winners of a year’s free shopping promotion or to ensure prize draws were independently witnessed. This article by Mark Hilliard for The Irish Times, also mentions other organisations such as UK Direct Shop and Sky Ireland who have had complaints made against them.

Read the full article: ‘Complaints upheld against Lidl for not identifying competition winners’, by Mark Hilliard, The Irish Times, 6th March 2018.


FSAI issues recall of weight loss products found to contain illegal steroids and stimulants

Another one from The Irish Times (written by Kevin O’Sullivan) that says The Food Safety Authority of Ireland (FSAI) has issued a recall of all Falcon Labs products due to the presence of illegal steroids and stimulants that pose a serious health risk to consumers.

Read the full articles: ‘Warning as illegal steroids, stimulants found in weight loss products’, by Kevin O’Sullivan, 8th March 2018.