Consumer News Round-up: Brexit & shopping online, Boeing 737 Max flight disruption, Which? warns Currys PC World about extra set-up fee & Irish broadcaster takes on Facebook over free trial adverts
European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!
Consumer News Round-up – week ending 15th March 2019
How Brexit could mean higher prices and slower deliveries when shopping online
Consumer News Round-up came across this informative article by Conor Pope which examines how Brexit could results in higher prices and slower deliveries when shopping online. Obviously, a lot depends on what form Brexit will take but it will certainly cause disruption for consumers who are buying from UK traders.
ECC Ireland also has a Brexit and EU consumer rights page which provide further advice.
Flight disruption following grounding of Boeing 737 Max planes
There’s been a lot in the news this week about the grounding of Boeing 737 Max 8 planes and flight disruption this has caused. There have also been reports of travel agents and websites that have responded to consumer concerns, changed policies, and offered options to get around this. The Commission for Aviation Regulation here in Ireland has also issued a statement on the matter.
For more information:
- ‘Norwegian to deploy Dreamliner jet to support hundreds of stranded passengers as airlines ground Boeing 737 Max 8’, Irish Independent, 13th March 2019.
- The Commission for Aviation Regulation Press Release: Temporary Suspension of Boeing 737 Max Aircraft Operations into and out of Irish Airspace
- ‘Boeing 737 Max 8: Some travel agents allow customers choose aircraft types they wish to fly on’, by Sanjana Shivdas and Lefteris Karagiannopoulos, Irish Independent, 13th March 2019.
UK consumer group issues formal warning to Currys PC World for extra set-up fee
The UK consumer group Which? has issued a formal warning to Currys PC World for putting pressure on some customers to pay an extra £40 set up fee for laptops. The group maintains that the practice is in breach of UK and EU consumer legislation.
Irish broadcaster takes on Facebook in High Court over ‘false’ click-bait adverts on social media
The High Court has heard claims by broadcaster Miriam O’Callaghan that she has been defamed in a series of ‘false’ and ‘malicious’ adverts on social media, which also associated her with a free trial ‘scam product’ resulting in money being taken from consumers’ accounts.