European Consumer Centre (ECC) Ireland presents a round-up of the week’s consumer news – in case you missed it!


Consumer News Round-up – week ending 15th March 2019


How Brexit could mean higher prices and slower deliveries when shopping online

Consumer News Round-up came across this informative article by Conor Pope which examines how Brexit could results in higher prices and slower deliveries when shopping online. Obviously, a lot depends on what form Brexit will take but it will certainly cause disruption for consumers who are buying from UK traders.

Read the full article here: ‘Online shopping after Brexit: Higher prices, slower deliveries’, by Conor Pope, The Irish Times, 9th March 2019.

ECC Ireland also has a Brexit and EU consumer rights page which provide further advice.


Flight disruption following grounding of Boeing 737 Max planes

There’s been a lot in the news this week about the grounding of Boeing 737 Max 8 planes and flight disruption this has caused. There have also been reports of travel agents and websites that have responded to consumer concerns, changed policies, and offered options to get around this. The Commission for Aviation Regulation here in Ireland has also issued a statement on the matter.

For more information:


UK consumer group issues formal warning to Currys PC World for extra set-up fee

The UK consumer group Which? has issued a formal warning to Currys PC World for putting pressure on some customers to pay an extra £40 set up fee for laptops. The group maintains that the practice is in breach of UK and EU consumer legislation.

Read the full article here: ‘Currys PC World facing legal action after forcing shoppers to pay set up fees’, by Emma Munbodh, Mirror, 15th March 2019.


Irish broadcaster takes on Facebook in High Court over ‘false’ click-bait adverts on social media

The High Court has heard claims by broadcaster Miriam O’Callaghan that she has been defamed in a series of ‘false’ and ‘malicious’ adverts on social media, which also associated her with a free trial ‘scam product’ resulting in money being taken from consumers’ accounts.

Read the full article here: ‘Broadcaster Miriam O’Callaghan takes on Facebook over ‘false’ adverts’, by Tim Healy, Irish Independent, 15th March 2019.