The Digital Economy and Society Index (DESI) is a composite index that summarises relevant
indicators on Europe’s digital performance and tracks the progress of EU Member States in
digital competitiveness. It focuses on:
The Connectivity dimension measures the deployment of broadband infrastructure and its quality. Access to fast and ultra-fast broadband-enabled services is a necessary condition for competitiveness.
2. Human Capital/Digital skills
The Human Capital dimension measures the skills needed to take advantage of the possibilities offered by digital.
3. Use of Internet Services by citizens
The Use of Internet Services dimension accounts for a variety of online activities, such as the consumption of online content (videos, music, games, etc.) video calls as well as online shopping and banking.
4. Integration of Digital Technology by businesses
The Integration of Digital Technology dimension measures the digitisation of businesses and e-commerce. By adopting digital technologies, businesses can enhance efficiency, reduce costs and better engage customers and business partners. Furthermore, the Internet as a sales outlet offers access to wider markets and potential for growth.
5. Digital Public Services
The Digital Public Services dimension measures the digitisation of public services, focusing on eGovernment and eHealth. Modernisation and digitisation of public services can lead to efficiency gains for the public administration, citizens and businesses alike.
6. Research and Development ICT
The Research and Development ICT presents analysis on the trends of ICT Sector and R&D provided by the European Commission as well as external studies conducted at the request of the European Commission.
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