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The European Consumer Centre in Ireland (ECC Ireland) offers free information, advice and assistance about European consumer legislation and cross-border consumer transactions. As part of a European Commission network, run by the Justice and Consumers Directorate General of the European Commission, ECC Ireland is a member of a network of 30 centres in Europe working together to resolve cross-border consumer complaints in an amicable manner. We are co-funded in Ireland by the Competition and Consumer Protection Commission. Our centre is also involved in various pan-European projects. For more information see www.eccireland.ie and http://ec.europa.eu/consumers/redress_cons/index_en.htm

We currently have a vacancy for a fixed term adviser post. Given the nature of our work, such a post would be of particular interest to a law student or recent legal graduate with an interest in consumer law and the working of the European institutions.

We provide full training on various consumer areas (sale of goods, distance selling, air passenger rights, alternative dispute resolution). Duties comprise secretarial tasks (e.g. data entry, general office administration) and dealing with queries arising from contacts from the public. These queries relate to cross-border consumer transactions and the adviser will be required to offer advice to enable the consumer to resolve the matter. If the consumer cannot do so then the adviser will be required to handle the case, contacting the trader on behalf of the consumer and applying the relevant legislation. Please note that ECC Ireland has no powers of enforcement.

Research work may also be requested and there is the opportunity to participate in pan-European research projects in the area of consumer rights. There is also the potential for the adviser to contribute to the public relations and marketing role of ECC Ireland.

Candidates are required to have a degree or diploma in law (level 6 upwards). Candidates must have good spoken and written English and familiarity with MS Office applications. Knowledge of European law would be an advantage.

This post is offered on a fixed-term basis, starting immediately and finishing on 31st December 2019, subject to successful completion of the probation period. It may be open to renewal at the end of this period.

The salary for the post is €24,255.00, corresponding to the Civil Service Grade of Clerical Officer Higher Scale, Point 1, Hours are from Monday to Friday 9.15am to 5.15am. Candidates will accrue paid annual leave amounting to 23 days per annum.

Applicants should apply with a short cover letter and copy of their CV to ECC Ireland Director, Emma Byrne at info@eccireland.ie.  As this is an immediate vacancy, candidates should express their interest as soon as possible and in any case before 14th January 2018.