The European Consumer Centres Network (ECCNet) operates in all EU Member States as well as Norway, Iceland and the UK, with support from the European funds and co-financing from national governments.

Our main prerogatives are:

• Provide free information and advice to consumers who purchase products and services within theEuropean Union, so that they are fully aware of their rights.

• Assist with out-of-court settlement of disputes arisingbetween traders and consumers from different EU Member States.

Read the 15th Anniversary Report