The European Consumer Centre (ECC) Ireland is a member of the European Consumer Centre Network (ECC-Net), which offers consumers across the European Union advice on their consumer rights and legal protections when shopping and travelling in another European Union Member State or European Economic Area country. We are one of the EU representations and agencies operating in Ireland and are co-funded by the European Commission Single Market Programme via its executive agency, the European Innovation Council and SMEs Executive Agency (EISMEA) through the European Union Consumer Programme

The European Consumer Centre Ireland‘s consumer satisfaction results for 2022, as collected by the EU Survey managed by the European Commission can be found here:

The ECC Ireland Consumer Satisfaction Survey can be accessed here. If you have a consumer-trader dispute case managed by the European Consumer Centre Ireland on your behalf, you may leave feedback by completing the short questionnaire here: ec.europa.eu/eusurvey/runner/ECC-Ireland-Consumer-Satisfaction-Survey