28 May 2022

The European Consumer Centre (ECC) Ireland has reminded consumers that new rules on consumer rights come into force across the EU tomorrow (28 May). Directive (EU) 2019/2161, or the Better enforcement and modernisation Directive, amends previous measures contained in some existing EU directives.

The body, which helps Irish consumers with complaints against EU-based businesses, says that the rules contained in a new directive address the challenges posed by digital traders, platforms and marketplaces, and will equip consumer authorities with stronger tools to enforce consumer rights.