Media Coverage 2020


Ken Murray in conversation with Dr Cyril Sullivan from European Consumer Centre

18 December 2020

Sunday Times Ireland, 6 December 2020


Irish Daily Mail, 6 December 2020

EC Radio Ireland, Monday 30 November 2020

It’s Cyber Monday and the European Consumer Centre is advising online shoppers to buy from reputable websites only. It says dubious websites are plentiful at this time of the year aimed at misleading the public into paying for goods which are either sub-standard or may never arrive by post. Dr. Cyril Sullivan of the European Consumer Centre in Dublin says online purchasing with established brands is always safer in the end.

Irish Times, 30 November 2020




Sunday Independent, 29 November 2020



Irish Examiner, 26 November 2020




Farmer’s Journal, 26 November 2020

Irish Examiner, 24 November 2020

Irish Independent, 23 November 2020 

Sunday Times Ireland, 22 November 2020 


KFM Radio Kildare, Kildare Today, 20 November 2020 with Clem Ryan

European Consumer Centre Ireland on how to shop smartly and safely on Black Friday / Cyber Monday 2020. Listen to the programme from minute here.

Kfm Radio Kildare, Kildare Focus with Ciara Plunket, 13 November 2020

Listen to ECC Ireland Director, Dr Cyril Sullivan talk about refunds for flight cancellations and travel woes during the COVID-19 crisis. From minute 7:50 here:

The Echo, 16 November 2020

11 November 2020, FM 104, Q 102, EC Ireland Radio

The European Consumer Centre Ireland says tremendous progress is being made in securing cash refunds for people whose holidays and flights have been cancelled due to Covid 19. Lockdown measures have left tens of thousands of summer and winter holiday makers experiencing difficulty securing refunds and vouchers. Dr. Cyril Sullivan of ECC Ireland says his office is hoping to have this problem solved by the end of next month.

Radio Kerry, ‘Kerry Today’, 2 November 2020

The “EU and Me” programme examines the impact EU has had on our consumer rights. Jerry O’Sullivan in conversation with Dr Cyril Sullivan, director of the European Consumer Centre Ireland. Listen to the segment here.

Irish Independent, 31 October 2020

Irish Examiner, 30 October 2020

KFM Radio Kildare, Kildare Today, 27 October 2020

Dr Cyril Sullivan with Clem Ryan on European consumer rights issues on- and offline

Listen here. 

Irish Times, 26 October 2020 

LMFM, October 2020
Dr Cyril Sullivan with Ken Murray on consumer rights for package holidays and more

The Herald, 05 October 2020

EC Radio Ireland, 29 September 2020

Dr. Cyril Sullivan of the European Consumer Centre says most people who booked package holidays this year but were unable to travel are entitled to refunds.

Siobhan Maguire on Today with Maura & Daithi, RTE, 21 September 2020

The Herald, 14 September 2020



Newstalk, 10 September 2020

Sunday Times, 6 September 2020




On the Level, LifeFM, Cork, 31 July 2020

Dr Cyril Sullivan on the EU consumer rights. Listen here:

European Commission Ireland radio, 31 July 2020



Frequent Flyer – Facts and Findings About the Future of Business Travel in 2020 and Beyond

Expert Insights from Dr Cyril Sullivan, Director of the European Consumer Centre Ireland for the Institute of Directors Ireland here.



European Commission Ireland radio, 31 July 2020

Diana Valentine, Press Manager, European Consumer Centre Ireland
 Today, 30 July 2020

Sinead Ryan, Home Show, Newstalk THE HARD SHOULDER, 20 July 2020

From 1:30:00 here:

Some countries to be challenged by the European Commission for failing to comply with EU law on cancelled package travel legislation

Business Ireland Magazine, Irish Times, 8 July 2020

Sunday Independent, 5 July 2020

Irish Daily Mail, 1 July 2020

Today with Maura and Daithi, RTE 1, 12 June 2020

Siobhan Maguire discusses consumer rights and returns in relation to faulty goods. Watch from minute 50 here. 

MidWest Radio, The Tommy Marren Show, 11 June 2020

Newstalk FM, 8 June 2020 

Consumer journalist Sinead Ryan (@sinead_ryan) talks to “The Hard Shoulder” presenter Ivan Yates (@IvanYatesNT) on @NewstalkFM about air travel and package travel queries from Irish consumers here:

Irish Times, 8 June 2020

Irish Times, 6 June 2020 

European Commission Ireland Radio, 5 June 2020.
The European Consumer Centre says people who booked package holidays cancelled due to Covid-19, have a number of options under the EU Package Travel Directive.

Ferries sailing but quarantine restrictions mean many can’t travel, 23 May 2020

The Irish Times, 14 May 2020

Airlines furious at EU’s stance that passengers cannot be forced to accept vouchers

Connemara FM, Failte, 14 May 2020

Diana Valentine, Press & Communications Manager, on the European Commission’s guidelines about vouchers and refunds from minute 37 here: 

RTÉ News: Six One, 13 May 2020

Dr Cyril Sullivan, Director of ECC Ireland, on cash refunds and travel vouchers, from minute 10:20 here. Or watch the video below: 

European Commission Ireland Radio, 13 May 2020

Diana Valentine, Press & Communications Manager, on the European Commission’s guidelines on travel vouchers and consumer rights.

The Sunday Independent, Irish Independent, 10 May 2020

Irish Times, 11 May 2020

Radio Kerry Today, 8 May 2020

Dr. Cyril Sullivan, Director of the European Consumer Centre Ireland, on main consumer concerns to be aware of during these unprecedented times. Listen to the podcast here:


Irish Examiner, 8 May 2020


Irish Times, 4 May 2020

Travel Rights Q&A, Ireland AM with consumer expert and journalist, Siobhán Maguire

Watch the programme here .

Galway Talks with Keith Finnegan, 1 May 2020

Dr Cyril Sullivan, Director of ECC Ireland from minute 1:40:20


Irish Examiner, 30 April 2020

Nine to Noon Show with Greg Hughes, Highland Radio
30 April 2020
Dr Cyril Sullivan, Director of ECC Ireland on Irish consumer rights.

Listen here from min 1:08:00.

Consumer Choice Magazine, 21 April 2020

The Irish Examiner, 21 April 2020

NewsTalk, 21 April 2020

Today with Maura and Daithi, 20 Apr 2020

Siobhan Maguire on scams and fraud at 15:51:00 – 15:58:00 here

Irish Times, 14 April 2020

Irish times

Irish times

irish times

Irish Examiner, 3 April 2020

Conor Pope of the Irish Times and Ray D’Arcy of RTE Radio 1

The Ray D’Arcy Show, 30 March 2020

Consumer Affairs segment, from minute:  1:06:00 here:

Irish Times, 30 March 2020

Irish Times, 29 March 2020

The Herald, 30 March 2020, 28 March 2020



Irish Times, 27 March 2020





Newstalk 104, 21 March 21 2020

Sinead Ryan, The Home Show


Catch all the Home Show podcasts on Newstalk here

Today with Maura and Daithi, Monday, 16 March 2020

Siobhan Maguire, Consumer Champion
minute 5.55-12.55 here

The Irish Times, 16 March 2020

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The Irish Examiner, 17 March 2020

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The Sunday Times Ireland, 15 March 2020

The sunday times Ireland

RTE Radio 1, Today With Sean O’Rourke,  12 March 2020

Siobhan Maguire on consumer rights and advice from European Consumer Centre Ireland. from minute 30.
Listen to the programme here: 

The Irish Times, 11 March 2020







RTE Radio, Morning Ireland, 10 March 2020

Gearóid Gilley, Head of Customer Services at VHI Healthcare, and Consumer Correspondents Fran McNulty from RTE and Siobhán Maguire from Sunday Times Ireland, share solutions to the travel headaches associated with Covid-19. Listen to the radio programme here:

The Irish Times, 10 March 2020








Irish Examiner, 9 March 2020


Irish Examiner, 6 March 2020

Irish Daily Mail, 29 February 2020

ECC Ireland

Irish Times, 29 February 2020

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Irish Examiner, 28 February 2020


































The Irish Examiner, 27 February 2020

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Irish Examiner, 27 February 2020

ECC Ireland Irish Examiner



RTE News, 26 February 2020



























































































































































































































































Echo, 27 February 2020

ECC Ireland

Irish Examiner,

John hearne Irish Examiner consumer Rights ECC Ireland

John Hearne Irish Examiner consumer rights ECC Ireland