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The initial price isn’t always the final price – ECC-Net report finds consumers hit with price increases when booking holidays online

Tuesday, May 23rd 2017 – With the summer fast approaching, the European Consumer Centre Network (ECC-Net) has…
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Denied boarding and EU air passenger rights

Okay so you’ve paid a hefty sum for your flight, you’re dying to get on…
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24,000 consumers used new European ODR platform in first year

More than 24,000 consumer complaints were lodged via the new European ODR platform, according to figures…
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60 years of the European Community – helping consumers take full advantage of the single market

Dublin, March 25th 2017 – Sixty years ago, on March 25th 1957, the Treaties of Rome…
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Beware of counterfeit goods online

ECC-Net regularly receives complaints from consumers who, either consciously or not, purchased counterfeit items. Consumers…
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Protect your heart and wallet from romance fraud, warns ECC Ireland

Dublin, 8th February, 2017 – With Valentine’s Day fast approaching, the European Consumer Centre (ECC) Ireland…
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“Free trial” subscription traps

Beginning of the year is often the time when consumers are signing up to all…
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Five of the top car rental companies have improved treatment of consumers thanks to joint EU-action

Five of the top car rental companies have improved the treatment of consumers thanks to…
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Consumer warranties and statutory rights

Statutory rights Statutory rights are provided for by legislation (Irish law and EU law as…
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Disreputable electronics sellers in the Canary Islands

ECC Ireland saw a 75% increase in complaints about disreputable electronics sellers in 2014 and…
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