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COVID-19: New safe travel EU platform, reopen.europa.eu

reopen.europa.eu is a new interactive platform launched by the European Commission, today 15 June 2020,…
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COVID-19: Online scams and rogue traders

COVID-19: European Commission and national consumer authorities work to prevent scams and unfair practices As…
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Safe Content Streaming in 2020

  The European Consumer Centres’ Network recently put together up-to-date guidelines on how to access…
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Online Dispute Resolution

The Online Dispute Resolution (ODR) is free service provided by the European Commission to allow…
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COVID-19: Consumer advice on package holidays (June 2020)

Last updated: 22 June 2020 In light of the latest COVID-19 travel-related developments, the European…
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COVID-19: FAQ on passenger rights and package travel

26 May 2020 Q: What are my rights for cancelled transport services/package travel in the…
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Digital Consumer Protection in the EU

In April 2018, the Commission proposed a New Deal for Consumers which will further strengthen Consumer…
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European Commission’s Recovery Plan for Europe

“To help repair the economic and social damage brought by the coronavirus pandemic, kick-start European…
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Buying medical products online

Falsified medicines Falsified medicines are often disguised as authentic medicines but may contain ingredients of…
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Good Practice Guides for Traders

Avoiding unfair terms in consumer contracts Guide To Unfair Terms In Contracts Good practice guide…
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