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Dating Website Subcription Traps

The European Consumer Centre in Ireland is advising consumers to be mindful of automatic renewal…
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Guarantee, warranty and faulty goods issues

  When you buy goods or services, they may come with a guarantee or warranty…
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Consumer Rights: Facts vs Fiction

When you’re buying goods or services from the local shop on the high street or…
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Q&A: Flight delays and cancellations

ECC Ireland has put together some advice for when there is flight disruption and you’re…
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Airbnb Accommodation Bookings

In 2019, the European Commission announced that accommodation platform Airbnb improved and fully clarified the…
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Car rental damage charges

Every year, ECC Ireland receives lots of complaints from consumers about car rental, in particular…
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The Package Travel Directive 2018

Q1: What is the new Package Travel Directive? The Directive (EU) 2015/2302 on Package Travel…
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Consumers remedies for faulty digital content

Since 2019 a new EU legislative package provides clear, up-to-date and harmonised rules ensuring that…
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Tips on reading an airline’s small print

  What to look out for in the terms and conditions of carriage:   Check…
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Your consumer rights when a travel operator ceases operations

  What to do when an airline, ferry, travel agent/operator goes bust? That can very…
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