For queries pertaining to cancellation of a flight, denied boarding, long delays, or persons with reduced mobility, you can contact the Commission for Aviation Regulation.

For other queries and complaints involving Irish airlines, you can contact the Competition and Consumer Protection Commission.

The Small Claims Procedure is open to you if the matter is not resolved amicably and your claim does not exceed €2,000.


For more information on EU policies on air travel and your travel rights, please see the following links:

European Commission’s Directorate-General for Mobility and Transport

Your Europe Portal – Travel