ECC Ireland in the Press
Advisory on booking holidays in 2021, EC Ireland radio, 25 February 2021
The European Consumer Centre is advising members of the public who book holidays later this year to search for flexible contracts.
Cyril Sullivan of ECC Ireland says people booking holidays beyond July should explore flexible scenarios before paying a booking agent.
Advisory on .ie websites, EC Ireland radio, 16 February 2021
Dr Cyril Sullivan of ECC Ireland says says .ie websites based outside the European Union usually come hidden costs and dot not offer EU consumer law protections.
Consumer Choice magazine, February 2021
Irish Examiner, 9 February 2021
EC Ireland Radio, 9 February 2021
Irish consumers who purchase faulty items online from a UK-based supplier have legal protections if the company has a registered office in the European Union. The protections include areas such as contract information, taxes, charges, shipping, delivery, guarantees and returns. The European Consumer Centre in Dublin says Irish purchasers have rights if they have issues with unsatisfactory purchases. Cyril Sullivan of ECC Ireland says consumers who purchase such goods in the UK can check their status by contacting his office.
The Sunday Times Ireland, 7 February 2021
RTE, 7 February 2021
Live95 Limerick Today, 5 February 2021
Dr Cyril Sullivan of ECC Ireland on what does it mean if you buy online from the UK now?
EC Radio Ireland, 4 February 2021
European Consumer Centre advises the public to think twice about buying so-called ‘green’ items online. New figures from the European Commission show that 42% of products labelled online as ‘green’ are exaggerated, false or deceptive, particulalry for .
clothes, cosmetics and household equipment. Dr Cyril Sullivan of ECC Ireland says consumers should do their research before buying alleged ‘green’ products on the internet.
KFM Radio, 3 February 2021
European Consumer Centre Ireland advises consumers to do their homework before buying from the UK
RTE Radio 1, Today With Claire Byrne, 3 February 2021
Siobhan Maguire on travel vouchers, refunds and consumer rights
EXTRA, 3 February 2021
RTE, 3 February 2021
EC Radio Ireland, 3 February 2021
— EC Radio Ireland (@ecradioireland) February 3, 2021
RTE Radio 1, Morning Ireland, 2 February 2021
— Morning Ireland (@morningireland) February 2, 2021
Breaking News Ireland, 31 January 2021
Irish Examiner, 28 January 2021
Sunday Independent, 24 January 2021
Sinead Ryan on the The Tonight Show, Virgin Media 1
Thursday, 21st January 2021
Watch from minute 25 here: https://www.virginmediatelevision.ie/player/show/1294/180763/0
#Brexit woes for consumers and traders alike as revealed by @ClaireBrockTV on @TonightVMTV last night. Including #consumerrights expert @sinead_ryan with some info from @eccireland and much more. Watch the episode here:https://t.co/RL4HMPFANm
— European Consumer Centre Ireland (@eccireland) January 22, 2021
93.1 Life FM, 20 January 2021
Dr Cyril Sullivan, Director of the European Consumer Centre Ireland on post Brexit consumer rights
Law Society Gazette, 18 January 2021
Irish Examiner, Sunday 17 January 2021
EC Radio Ireland, 15 January 2021
ECC Ireland will still process Irish consumer complaints with UK traders
“The European Consumer Centre office in Ireland says it will continue to process many types of complaints from Irish consumers dealing with UK traders. It says that with the signing of the EU-UK Trade and Cooperation Agreement, most support procedures remain in place. However the EU is still awaiting clarity from the British Government on how some specific kinds of complaints will be treated. Dr. Cyril Sullivan of ECC Ireland says a number of outstanding legal issues remain to be addressed.”
LMFM MICHAEL READE SHOW, 18 December 2020
Ken Murray in conversation with Dr Cyril Sullivan from European Consumer Centre
18 December 2020
Sunday Times Ireland, 6 December 2020
Irish Daily Mail, 6 December 2020
EC Radio Ireland, Monday 30 November 2020
It’s Cyber Monday and the European Consumer Centre is advising online shoppers to buy from reputable websites only. It says dubious websites are plentiful at this time of the year aimed at misleading the public into paying for goods which are either sub-standard or may never arrive by post. Dr. Cyril Sullivan of the European Consumer Centre in Dublin says online purchasing with established brands is always safer in the end.
Irish Times, 30 November 2020
Sunday Independent, 29 November 2020
Irish Examiner, 26 November 2020
Farmer’s Journal, 26 November 2020
Irish Examiner, 24 November 2020
Irish Independent, 23 November 2020
Sunday Times Ireland, 22 November 2020
KFM Radio Kildare, Kildare Today, 20 November 2020 with Clem Ryan
European Consumer Centre Ireland on how to shop smartly and safely on Black Friday / Cyber Monday 2020. Listen to the programme from minute here.
Kfm Radio Kildare, Kildare Focus with Ciara Plunket, 13 November 2020
Listen to ECC Ireland Director, Dr Cyril Sullivan talk about refunds for flight cancellations and travel woes during the COVID-19 crisis. From minute 7:50 here:
The Echo, 16 November 2020
11 November 2020, FM 104, Q 102, EC Ireland Radio
The European Consumer Centre Ireland says tremendous progress is being made in securing cash refunds for people whose holidays and flights have been cancelled due to Covid 19. Lockdown measures have left tens of thousands of summer and winter holiday makers experiencing difficulty securing refunds and vouchers. Dr. Cyril Sullivan of ECC Ireland says his office is hoping to have this problem solved by the end of next month.
Radio Kerry, ‘Kerry Today’, 2 November 2020
The “EU and Me” programme examines the impact EU has had on our consumer rights. Jerry O’Sullivan in conversation with Dr Cyril Sullivan, director of the European Consumer Centre Ireland. Listen to the segment here.
Irish Independent, 31 October 2020
Irish Examiner, 30 October 2020
Dr Cyril Sullivan with Clem Ryan on European consumer rights issues on- and offline
Irish Times, 26 October 2020
LMFM, October 2020
Dr Cyril Sullivan with Ken Murray on consumer rights for package holidays and more
The Herald, 05 October 2020
EC Radio Ireland, 29 September 2020
Dr. Cyril Sullivan of the European Consumer Centre says most people who booked package holidays this year but were unable to travel are entitled to refunds.
Siobhan Maguire on Today with Maura & Daithi, RTE, 21 September 2020
The Herald, 14 September 2020
Newstalk, 10 September 2020
Sunday Times, 6 September 2020
On the Level, LifeFM, Cork, 31 July 2020
Dr Cyril Sullivan on the EU consumer rights. Listen here:
— European Consumer Centre Ireland (@eccireland) September 23, 2020
European Commission Ireland radio, 31 July 2020
ECC IRELAND CALLS ON DISGRUNTLED PUBLIC TO GET IN TOUCH OVER JOURNEY CANCELLATIONS
Frequent Flyer – Facts and Findings About the Future of Business Travel in 2020 and Beyond
European Commission Ireland radio, 31 July 2020
Diana Valentine, Press Manager, European Consumer Centre Ireland
Athlone Today, 30 July 2020
Sinead Ryan, Home Show, Newstalk THE HARD SHOULDER, 20 July 2020
From 1:30:00 here: newstalk.com/listen-back
Some countries to be challenged by the European Commission for failing to comply with EU law on cancelled package travel legislation
Business Ireland Magazine, Irish Times, 8 July 2020
Sunday Independent, 5 July 2020
Irish Daily Mail, 1 July 2020
Today with Maura and Daithi, RTE 1, 12 June 2020
Siobhan Maguire discusses consumer rights and returns in relation to faulty goods. Watch from minute 50 here.
MidWest Radio, The Tommy Marren Show, 11 June 2020
Newstalk FM, 8 June 2020
Irish Times, 8 June 2020
Irish Times, 6 June 2020
European Commission Ireland Radio, 5 June 2020.
The European Consumer Centre says people who booked package holidays cancelled due to Covid-19, have a number of options under the EU Package Travel Directive.
The Irish Times, 14 May 2020
Connemara FM, Failte, 14 May 2020
Diana Valentine, Press & Communications Manager, on the European Commission’s guidelines about vouchers and refunds from minute 37 here:
RTÉ News: Six One, 13 May 2020
Dr Cyril Sullivan, Director of ECC Ireland, on cash refunds and travel vouchers, from minute 10:20 here. Or watch the video below:
European Commission Ireland Radio, 13 May 2020
Diana Valentine, Press & Communications Manager, on the European Commission’s guidelines on travel vouchers and consumer rights.
The Sunday Independent, Irish Independent, 10 May 2020
Irish Times, 11 May 2020
Radio Kerry Today, 8 May 2020
Dr. Cyril Sullivan, Director of the European Consumer Centre Ireland, on main consumer concerns to be aware of during these unprecedented times. Listen to the podcast here:
Irish Examiner, 8 May 2020
Irish Times, 4 May 2020
Travel Rights Q&A, Ireland AM with consumer expert and journalist, Siobhán Maguire
Watch the programme here .
Galway Talks with Keith Finnegan, 1 May 2020
Dr Cyril Sullivan, Director of ECC Ireland from minute 1:40:20
Irish Examiner, 30 April 2020
Nine to Noon Show with Greg Hughes, Highland Radio
30 April 2020
Dr Cyril Sullivan, Director of ECC Ireland on Irish consumer rights.
Listen here from min 1:08:00.
Consumer Choice Magazine, 21 April 2020
The Irish Examiner, 21 April 2020
NewsTalk, 21 April 2020
Today with Maura and Daithi, 20 Apr 2020
Siobhan Maguire on scams and fraud at 15:51:00 – 15:58:00 here
Irish Times, 14 April 2020
Irish Examiner, 3 April 2020
Conor Pope of the Irish Times and Ray D’Arcy of RTE Radio 1
The Ray D’Arcy Show, 30 March 2020
Consumer Affairs segment, from minute: 1:06:00 here:
Irish Times, 30 March 2020
Irish Times, 29 March 2020
The Herald, 30 March 2020
evoke.ie, 28 March 2020
Irish Times, 27 March 2020
Newstalk 104, 21 March 21 2020
Sinead Ryan, The Home Show
Catch all the Home Show podcasts on Newstalk here
Today with Maura and Daithi, Monday, 16 March 2020
Siobhan Maguire, Consumer Champion
minute 5.55-12.55 here
The Irish Times, 16 March 2020
The Irish Examiner, 17 March 2020
The Sunday Times Ireland, 15 March 2020
RTE Radio 1, Today With Sean O’Rourke, 12 March 2020
Siobhan Maguire on consumer rights and advice from European Consumer Centre Ireland. from minute 30.
Listen to the programme here: rte.ie/radio/radioplayer/html5/#/radio1/11166283
The Irish Times, 11 March 2020
RTE Radio, Morning Ireland, 10 March 2020
Gearóid Gilley, Head of Customer Services at VHI Healthcare, and Consumer Correspondents Fran McNulty from RTE and Siobhán Maguire from Sunday Times Ireland, share solutions to the travel headaches associated with Covid-19. Listen to the radio programme here: rte.ie/radio/radioplayer/html5/#/radio1/21728745
The Irish Times, 10 March 2020
Irish Examiner, 9 March 2020
Irish Examiner, 6 March 2020
Irish Daily Mail, 29 February 2020
Irish Times, 29 February 2020
The Irish Examiner, 27 February 2020
Irish Examiner, 27 February 2020
RTE News, 26 February 2020
Echo, 27 February 2020
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