Cookies Statement

Last updated: September 2020

Our website uses cookies for a variety of reasons, including to provide social media features and to analyse website traffic. We also share information about your use of our website with our social media channels and analytics partners, who may in turn combine it with other information that you’ve personally provided to them, separately from us, via your own personal advertising and social profiles and/or information that they collected from your use of their services, on their respective platforms.  

E-privacy legislation regulates websites and applies to an organisation’s use of cookies and other tracking technologies. Regulation 5 of the e-privacy regulations is the relevant legislation regulating the use of cookies.* 


Cookies Statement 

We do not use cookies to collect personally identifiable information about you though we may combine information from your recorded visits on our site with the data we get from the web analytics services we use and their own respective cookies to analyse how you and other people use our online services. 

We use different types of cookies for different purposes; some are necessary to the functioning of our website, whilst others are not. Our cookies, subject to your consent and excluding the necessary cookies, activate when you make your first and then any repeat visit on our website. These cookies contain information about how you access and use our website, but they don’t include personal information about you. We use cookies primarily to work out how many unique and repeat visitors we get on the website, i.e. to analyse traffic on our website.  

The law states that we can store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your permission. Your consent applies to the following domains: 

You can, at any time, change or withdraw your consent from this Cookie Statement here

This Cookies Statement was last updated on 04/11/2020 by our external cookie management tool, Cookiebot 


If you have any questions or wish to obtain further information about our use of cookies or your personal data, we can be reached by e-mail at or post: European Consumer Centre Ireland, ICONIC, The Masonry, 151-156 Thomas St, Usher’s Island, Dublin, D08 PY5E. Please state your consent ID and date when you contact us regarding your consent.  

Learn more about how we process your personal data in our Privacy Policy. To learn more about using our site, please see our Terms of Use. 

In addition to giving or restricting consent, while using any website, including ours, you have the option to disable cookies completely.   You can also disable cookies in your browser using that browser’s own toolsFind out more about how to manage your cookies for your browser here: ChromeFirefox, Explorer, Opera, Safari, Safari iOS , Android,  Windows Phone and on the About Cookies website. You can also opt out of Google Analytics completely by using the Google Analytics Opt-out Browser Add-on or use your browser in “private” or “incognito” mode, as mentioned beforeYou can also opt out of Google Analytics completely by using the Google Analytics Opt-out Browser Add-on or use your browser in “private” or “incognito” mode. 

This Statement may change from time to time, and any changes will be posted on ECC Ireland’s website
and will be effective when posted. This is a live document, under regular review. 

*Regulation 5(3)A person shall not use an electronic communications network to store information, or to gain access to information already stored in the terminal equipment of a subscriber or user, unless  (a) the subscriber or user has given his or her consent to that use, and  (b) the subscriber or user has been provided with clear and comprehensive information in accordance with the Data Protection Acts, which (i) is both prominently displayed and easily accessible, and (ii) includes, without limitation, the purposes of the processing of the information. 
Regulation 5(4): For the purpose of paragraph (3), the methods of providing information and giving consent should be as user-friendly as possible. Where it is technically possible and effective, having regard to the relevant provisions of the Data Protection Acts, the user’s consent to the storing of information or to gaining access to information already stored may be given by the use of appropriate browser settings or other technological application by means of which the user can be considered to have given his or her consent.
Regulation 5(5) Paragraph (3) does not prevent any technical storage of, or access to, information for the sole purpose of carrying out the transmission of a communication over an electronic communications network or which is strictly necessary in order to provide an information society service explicitly requested by the subscriber or user. Regulation 5(5) therefore sets out the criteria a cookie or other tracking technology must meet in order to be exempt from the requirement to obtain consent.