Alternative Dispute Resolution

One of the ways consumers can initiate a consumer dispute or make a customer complaint following an unsatisfactory cross-border purchase of goods or services in another European Union country is the (Online) Alternative Dispute Resolution procedure …

Adr Odr.factsheet Web

 

Infographic Procedural En ODR

 

https://www.eccireland.ie/wp-content/uploads/2021/02/adr-odr.factsheet_web.pdf https://www.eccireland.ie/wp-content/uploads/2021/02/adrguide.pdf

ODR Leaflet

Odr Infographic En

Adr Odr.factsheet Web

Infographic Procedural En ODR