COVID-19 was again the dominant challenge for ECC Ireland in 2021. Throughout the year, international air travel and online shopping were the key problems and sources of complaints overall to all European Consumer Centres, with flight cancellations (by airline) and non-delivery of online orders being quoted as the main issues.

ECC Ireland’s annual report 2020 highlights the fact that 2020 will prove to be a historic year in the organisation’s activities

The European Consumer Centre Ireland plays a vital role in ensuring compliance with the cross-border rights of Irish consumers who engage

ECC Ireland is committed to empowering consumers and helping them take full advantage of the internal market by providing information, advice

ECC Ireland is committed to empowering consumers and endeavours to ensure a high-quality, standardised service … ECC Ireland Annual Report 2017

This report details the successful efforts in promoting Alternative Dispute Resolution in Ireland, ECC Ireland’s role in the European Online Dispute