2023 European Consumer Organisation (BEUC) Report on Digital Environment Fairness
BEUC’s latest consumer survey and report on the fairness of the digital environment, entitled ‘Connected but unfairly treated’ shows that the
2023 Travelling in Europe edition
The 2023 edition of “Travelling in Europe” provides the most up-to-date and comprehensive information about driving in the EU, access to healthcare, shopping, roaming, consumer advice and more.
2023 European Parliament Study: EU Consumer Protection Legislation
This 2023 study by the European Parliament’s Committee on Internal Market and Consumer Protection provides an overview of the core Consumer
European Commission Consumer Scoreboard 2023
33% of consumers would accept a voucher instead of a refund in case of travel cancellation. Consumers are frequently exposed online to unfair practices. 69% of consumers had come across reviews that did not appear genuine. 94% are worried about their privacy in relation to targeted advertising.
2022 OECD Dark Patterns Report
The Organisation for Economic Co-operation and Development issued its latest digital economy report on the dangers of dark commercial patterns. The
2022 BEUC REPORT on “DARK PATTERNS” AND THE EU CONSUMER LAW ACQUIS
Recommendations for better enforcement and reform Beuc X 2022 013 Dark Patters Paper Copyright BEUC 2022
European Parliament Study 2022: E-Commerce and the EU Green Deal
The 2022 European Parliament Study ‘E-Commerce and the EU Green Deal’ is an analysis of the environmental footprint of online sales in the context of the circular economy and was commissioned by the Internal Market and Consumer Protection of the European Parliament.
BEUC – ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMERS Report 2022
BEUC, the European Consumer Organisation publishes its latest position paper on ADR and ODR in June 2022 …
2022 European Commission Public Consultation Report on ADR and ODR in Europe
A summary report on the views received in the public consultation on the implementation of EU legislation on alternative dispute resolution (ADR) and online dispute resolution (ODR) in 2022 …
