Regulating Online Platforms in the EU
How do online platforms shape our lives and businesses? This brochure illustrates some of the benefits and risks arising from the platform economy – and
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How do online platforms shape our lives and businesses? This brochure illustrates some of the benefits and risks arising from the platform economy – and
The European Commission adopted its 2022 Work Programme, setting out the next steps in its bold and transformative agenda towards a post-COVID-19 Europe that is greener,
In the car rental market, consumers often use online intermediary websites (as well as brokers, meta-search providers, airlines and online travel agents) to search for
The European Commission proposes revisions of EU rules to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic. These will make sure that credit offers are presented to consumers in a clear way, easily readable on digital devices.
The European Commission revises EU consumer protection rules on product safety in order to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic. These will make sure that dangerous products are recalled from the market promptly.
“New Value-Added Tax (VAT) rules for online shopping enter into force on 1 July 2021 in order to simplify cross-border e-commerce and to introduce greater transparency for EU shoppers when it
Factsheet: The new consumer agenda 2020-2025 strategy to protect European consumers Over the last five decades, the European Union has put in place a robust
Learn all about your package travel rights here. If your package tour is experiencing problems or not going ahead, you can demand a refund. If
The European Small Claims Procedure can be used by both consumers and traders to make a claim against another business, an organisation, a customer. Read
