Compliance of online car rental intermediaries’ with EU legislation
The overall aim of the study was to check if the main car rental intermediaries used by European consumers comply with
The overall aim of the study was to check if the main car rental intermediaries used by European consumers comply with
The EUROPEAN COMMISSION published its latest 2022 STAFF WORKING DOCUMENT entitled Biennial overview of actions carried out by national authorities under
Behavioural study on unfair commercial practices in the digital environment The digital environment contains an increasing number of effective artificial solicitations
Over the year 2020, 177 Irish consumers submitted complaints and 591 Irish companies had complaints submitted against them. Generally, 50% of the complaints on the ODR platform are in relation to cross-border transactions.
In addition to facilitating the presentation of mandatory consumer information, these Recommendations aim at assisting traders in making standard Terms and Conditions more readable and accessible to consumers.
How do online platforms shape our lives and businesses? This brochure illustrates some of the benefits and risks arising from the
The European Commission adopted its 2022 Work Programme, setting out the next steps in its bold and transformative agenda towards a post-COVID-19
In the car rental market, consumers often use online intermediary websites (as well as brokers, meta-search providers, airlines and online travel
The European Commission proposes revisions of EU rules to enhance consumer rights in a world reshaped by digitalisation and the COVID-19 pandemic. These will make sure that credit offers are presented to consumers in a clear way, easily readable on digital devices.