Consumer Resources

New Consumer Agenda

Factsheet: The new consumer agenda 2020-2025 strategy to protect European consumers Over the last five decades, the European Union has put in place a robust

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Package Travel

Learn all about your package travel rights here. If your package tour is experiencing problems or not going ahead, you can demand a refund. If

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Small Claims

The European Small Claims Procedure can be used by both consumers and traders to make a claim against another business, an organisation, a customer. Read

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