Leaflets
For quick access to a range of consumer information, you can download one of our leaflets for consumers or traders here:
Essential Guide to Consumer Rights in the EU
Safer Streaming – 2020 Consumer Advice from ECC-Net
Selling Online in 2020 – Tips for Traders
in collaboration with the Dublin Chamber of Commerce and Enterprise Europe Network
The Services Directive
Shopping Online
Shopping – Online Dispute Resolution
European Small Claims Court
Car Buyer’s Guide
Online Dispute Resolution Guide
Online Dispute Resolution Factsheet
Consumer Rights Guide for Traders
Spain Travel Guide
Summer Survival Kit
