Terms of Use

The website eccireland.ie is owned and operated by the European Consumer Centre (ECC) Ireland, a registered company limited by guarantee (no. 367035) and registered charity (no. 20048617 – CHY14708), operating at ICONIC, The Masonry, 151-156 Thomas St, Usher’s Island, Dublin, D08 PY5E.
As part of the European Consumer Centres Network, ECC Ireland is co-funded by the Competition and Consumer Protection Commission and the European Commission’s Consumer Programme through  the Consumers, Health, Agriculture and Food Executive Agency.



This website should not be used as a substitute for the law. The information in this website is for general guidance on your rights and responsibilities as a consumer and is not to be construed as legal advice.  

ECC Ireland uses all reasonable efforts in preparing and providing quality information for guidance purposes but does not guarantee the completeness, adequacy or compliance of the information contained in or linked to this website. ECC Ireland does not certify that all the information on this website is free from error and/or fully updated at all times.  

ECC Ireland accepts no liability or responsibility whatsoever for matters arising from any errors or omissions with regard to the information on this website. If you notice any errors or omissions on the site, please let us know as soon as possible. We endeavour to correct errors within a reasonable period of time. 



Information contained on this website is the copyright of ECC Ireland unless otherwise stated. ECC Ireland authorises the reproduction, publication, copy, broadcast and / or translation of the information for licit purposes, provided that the source is acknowledged and the copyright of ECC Ireland indicated. The information must not be used in a misleading way or primarily for commercial purposes. ECC Ireland is not liable for the re-use of information. 


Third-Party Content  

In some of the articles and posts published on our website, we supply visitors/readers with consumer rights-related information from other similar or partner websites and thirdparty organisations via quotes, references and direct hyperlinks.  ECC Ireland may update and/or remove these references and links at any time without notice 

Any opinions, statements or other information expressed or made available on external webpages do not necessarily reflect those of ECC Ireland, which is not responsible for or has control on content created and existing on external webpages. ECC Ireland does not own, control or monitor such sites and is not responsible for the availability of or content on such sites. 

ECC Ireland does not pay or receive payment for inclusion of links to external webpages on our own website. Links included on this website to other websites or web platforms operated by third-parties are provided solely as a convenience to the user and do not constitute any endorsement, authorisation, sponsorship or affiliation by ECC Ireland of such sites, their owners or providers. 


Re-Use of Our Content  

ECC Ireland welcomes the re-use of the content provided on our website for the purposes of research, education and media articles. This re-use may include copying, re-publishing and broadcasting content present on our site 

All ECC Ireland content re-published must be attributed and referenced to the “European Consumer Centre Ireland”. Publishers may use our official logos and other branded materials, without prior approval only if adequately referenced. The content on eccireland.ie is provided for information and education purposes only and may not be used for commercial purposes. All information and references sourced on this website must not be put into a context that would lead readers to believe that ECC Ireland endorses or otherwissupports the content or objectives of the website, publication or organisation that re-publishes our content. 

If you re-use/re-publish content present on this site to supply information to other publishers or the publicplease reference the source as “European Consumer Centre Ireland”. All content sourced from our website must be reproduced accurately, must not be used out of context or in a misleading way and for any commercial or marketing for-profit purposes. Note that ECC Ireland is not liable for any loss, damage or liability associated with the re-use of information contained on our website 

Should you require any further information or have any queries regarding the re-use of information on this website, please contact us here.