Trader Obligations

Selling Goods and Services

Research shows that consumers have increasingly higher expectations when it comes to clarity and transparency of online transactions, particularly when it comes to product information, shipping methods and returns management. Click here to learn more.

Product Conformity

The EU has implemented a new legislative framework which aims to reduce burdens on trade while ensuring a high level of safety. It is applicable to manufacturers, importers, distributors, notified bodies, and market surveillance authorities. Click here to learn more.

Digital Compliance

Click here to learn about the business implications of GDPR and the latest Data Protection rules and regulations in the EU.

Know your customers’ rights in the EU

Consumer contracts and guarantees

Solving disputes with customers

Data protection

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